This is a Associate Director (People Data Analytics and Insights) role with Optus based in Sydney, NSW, AU Optus Role Seniority - senior More about the Associate Director (People Data Analytics and Insights) role at Optus Optus is an Australian telecommunications company, delivering more than 11 million services to our customers every day across mobile, broadband, and digital solutions. In this role, you will lead the development and delivery of advanced analytics using People data to generate actionable insights that shape strategic decision‑making across the organisation, ensuring data‑driven solutions strengthen workforce planning, talent strategies, and overall organisational effectiveness. Operating within the People & Culture function, the position partners closely with senior leadership to embed evidence‑based decision‑making and elevate the organisation’s capability to leverage insights at scale. What You’ll Be Doing Design and implement data analytics frameworks using People data to support business priorities. Develop dashboards, predictive models, and reporting tools to provide insights on workforce trends, talent acquisition, and engagement. Partner with Business Partners and Talent Acquisition to deliver analytics that enhance workforce planning and recruitment strategies. Collaborate with the Senior Director, Rewards and Insights to integrate analytics into reward and performance frameworks. Ensure data integrity, compliance, and governance across all People data sources. Monitor emerging trends in HR analytics and recommend innovative approaches. Present insights and recommendations to senior leadership and the Chief People Officer. What makes you perfect for the role? 7–10 years’ experience in people analytics, workforce insights, or related data analytics roles within complex, matrixed organisations. Advanced expertise in data analytics, visualisation tools, and statistical modelling, including Power BI, Tableau, and other enterprise BI platforms. Strong knowledge of HR data, workforce metrics, and predictive analytics, with demonstrated ability to build models that support workforce planning and talent strategy. Exposure to and working knowledge of people analytics systems such as Visier, including experience interpreting and operationalising insights. Deep capability in data governance, quality assurance, compliance, and ethical handling of People data, ensuring accuracy and trust in reporting and analytics outputs. Excellent stakeholder engagement, communication, and storytelling skills, with the ability to translate complex analytical findings into clear, actionable insights for senior leaders and non‑technical audiences. Optus is a place where we let you do you. We offer a range of benefits including: Competitive remuneration and employee discounts. Make life easier (and more affordable) with $80 monthly credit and 25% off Optus products and unique shopping discounts with our retail partners. Flexible working arrangements with opportunities to work three days in the office, two days remote or home. Competitive leave policies, including additional 'Connected’ days to focus on culture, family, health, community, or whatever’s important to you. We support growing families with inclusive, carer-neutral paid Parental Leave of up to 16 weeks. Direct your own development and build future-ready skills with Optus U’s industry-focused micro-credentials, developed with La Trobe and Macquarie Universities. Build meaningful connections through employee-led networks and diversity initiatives including Culture Connect, Elevate Women, Disability Network and Express Yourself (LGBTQIA). Put your wellbeing first with free access to counselling and support services, 24/7 — in-person, by phone, SMS, or video. At Optus, we are strengthened by others and that means valuing diversity and saying ‘yes’ to embracing individual differences. We are committed to ensuring that our application process provides an equal employment opportunity to all job seekers, including individuals from diverse gender, cultural and linguistic backgrounds, individuals with a disability, individuals identifying as being part of the LGBTQIA community, individuals who may have served in the armed forces or who identify as Aboriginal and/or Torres Strait Islander. We also want to do our best to make our recruitment process inclusive. If you require any adjustments or accessibility support to participate fairly and equitably in the recruitment process, please email AccessibleRecruitment@optus.com.au or call 1800 309 170. We're here to help. When you contact us, please advise your preferred method of contact and we will be in touch within 48 hours. For more information on Diversity, Inclusion & Belonging at Optus, please visit https://www.optus.com.au/about/inclusion-diversity . Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Optus team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Designing and implementing data analytics frameworks Partnering with Business Partners and Talent Acquisition Presenting insights and recommendations Key Strengths People analytics expertise Advanced data analytics and visualisation skills ️ Strong stakeholder engagement and communication skills Knowledge of HR data and workforce metrics Experience with people analytics systems Data governance and compliance expertise A Final Note: This is a role with Optus not with Hatch.
