This is a Microsoft ICAM Identity Engineer role with NBN Co based in Sydney, NSW, AU NBN Co Role Seniority - mid level More about the Microsoft ICAM Identity Engineer role at NBN Co Job Expectations A fantastic opportunity has presented itself for a Microsoft ICAM Identity Engineer, reporting to the Senior DSO Manager, where you will join the Microsoft Identity, Credential & Access Management (ICAM) team. A bit about your role In this role, you will support and maintain nbn’s Microsoft identity platforms across both cloud (Entra ID) and on‑premises (Active Directory) environments. This is a broad engineering position that will see you working across a wide range of identity-related technologies and services. You will provide hands-on support, troubleshoot complex issues, and contribute to the ongoing improvement and security of nbn’s Microsoft identity infrastructure. A key focus of the role is ensuring service quality, resolving incidents efficiently, and supporting the secure and reliable management of thousands of digital identities across the organisation. As the Microsoft ICAM landscape continues to evolve, you will be expected to stay across emerging technologies, best practices, and security standards. Your work will help ensure that nbn’s identity environment remains robust, secure, and aligned with industry advancements. This role plays a vital part in safeguarding the digital identities that underpin Australia’s national broadband network, contributing directly to the security, resilience, and trustworthiness of critical national infrastructure relied upon by millions of Australians every day. A bit about you If this sounds like the role for you, it’s likely that you have experience supporting Microsoft identity platforms such as Entra ID and Active Directory, along with strong troubleshooting capabilities across identity, authentication, and access management technologies. You bring a proactive mindset, a commitment to continuous learning, and a genuine interest in strengthening security and operational resilience. You work well with technical teams and stakeholders and take pride in contributing to a secure and reliable identity environment. Life at nbn To be part of nbn is to be part of something bigger. There’s so much more from here. Our pioneering spirit drives us forward every day. Together, we help lift the digital capability of the nation by building and connecting Australia’s best fibre infrastructure into homes and businesses, plus places and things, everywhere. We’re continuing to create Australia’s network—a network made for more. Not just a way for everyone to do the things they love but transforming the way they do them. A more inclusive working world nbn is committed to an inclusive, flexible, and supportive workplace where everyone can feel heard, valued, and respected. We believe diverse perspectives are the key to unlocking greater outcomes and encourage applications from people of all ages, nationalities, abilities, and cultures. That's why we have a Reconciliation Action Plan, Accessibility & Inclusion Plan, offer 18 weeks of paid parental leave, are a Pride in Diversity Platinum Employer, and have active employee-led diversity pillars. Click here to see our list of employee benefits and why we're recognised as a WORK180 Endorsed Employer for Women, and their Employer of Choice for 2025. Equal Opportunities for All We champion equal opportunities for all employees. If you have any accessibility requirements and would like to discuss adjustments for the recruitment process, please don’t hesitate to contact us by emailing recruitment@nbnco.com.au or calling our Recruitment Accessibility Enquiry Line at 61 2 8918 9990. Please note, this line is dedicated to accessibility-related enquiries for the purposes of recruitment, and only enquiries related to accessibility adjustments will be answered. For other matters, please visit our Contact Us page on our website. Where to from here? If you think this role might be for you, we want to hear from you. Please apply by following the links and sending in your resume only. We do not require a cover letter or any selection criteria to be addressed. Please note that this role is a Permanent opportunity and applications will close at midnight on 22nd February 2026. To be eligible for this role, you must have full working rights in Australia. Worker Type Permanent Time Type Full time Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the NBN Co team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities ☁️ Supporting and maintaining identity platforms Troubleshooting complex issues ️ Contributing to security improvements Key Strengths Microsoft identity platforms ️ Troubleshooting capabilities Proactive mindset A Final Note: This is a role with NBN Co not with Hatch.
