Number of Positions Available: 1 ABOUT US The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity. Are you passionate about enhancing user experience, and ensuring employees are paid accurately and on time? Join us as a Time & Attendance Advisor , where you’ll play a critical role in optimising our workforce management processes across UKG (Kronos) and Workday. About the role As a Time & Attendance Advisor, you will be the subject-matter expert for our time-tracking systems and processes. You’ll partner closely with People & Culture, Payroll, managers, and system specialists to ensure accurate and consistent time and attendance practices across the organisation. You will identify improvements, support users, and ensure compliance with EBAs/Award agreements. This role blends detail‑focused analysis with broader process improvement — ideal for someone who thrives in a fast‑paced environment and enjoys solving complex system challenges. This is a permanent, full‑time role based in Redfern. Key Responsibilities : Develop expert knowledge of UKG (Kronos) and Workday time & attendance processes to ensure accurate and compliant system operation. Monitor user compliance, troubleshoot issues, and support system upgrades and enhancements. Deliver training, develop user-friendly documentation, and resolve escalated time & attendance queries. Manage the ServiceNow (SNOW) and UKG support inboxes to ensure timely and effective ticket allocation and resolution. Collaborate with managers and People & Culture teams to support consistent national time‑tracking practices and drive process improvements. About you Our ideal candidate is a self-starter with strong analytical skills, a proactive approach, and the ability to thrive in a dynamic environment while maintaining exceptional attention to detail. Strong working knowledge of UKG (Kronos) and Workday HCM time and attendance functionality is desirable. Experience in Workforce Planning and Payroll operations, with an understanding of how time data impacts accurate employee pay. Excellent verbal and written communication skills to engage stakeholders and resolve queries effectively. Demonstrated ability to prioritise workloads, manage deadlines, and follow tasks through to completion. Why work for us? TSA offers an inclusive work culture and strong opportunities for career development. In return we also offer benefits such as: Hybrid working environment Free onsite parking An attractive salary including NFP salary packaging ($15,900 tax free) plus meals and entertainment benefits ($2,650) Salvos Rewards - Access to exclusive financial, retail and lifestyle discounts and benefits Novated car leasing, discounts on car hire and purchase Salvos Wellness app and program, including access to Fitness Passport Employee Assistance Program - Independent confidential counselling service How to Apply If you're excited by this unique opportunity, the above sounds like you, and you have a heart for working for an organisation that truly does transform lives, we would love to speak to you. We are looking for compassionate people who share our mission and values. If you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to apply via the link and submit a current CV and a cover letter which details your alignment with the essential requirements of the role. Applications will close as soon as a suitable candidate is secured. The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. W e are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people. The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check. We value Integrity, Compassion, Respect, Diversity, and Collaboration
