This is a Manager, Workforce Capabilities role with Suncorp Group based in Melbourne, VIC, AU Suncorp Group Role Seniority - mid level More about the Manager, Workforce Capabilities role at Suncorp Group Lead enterprise-wide reskilling and future skills programs 12-month Maternity Leave Contract | ASAP Start Flexible locations of Brisbane, Sydney and Melbourne About The Role This role leads the design and delivery of enterprise-wide learning and reskilling initiatives aligned to our Strategic Workforce Plan and transformation priorities. You will drive future skills programs across AI, data, and professional capabilities, while establishing and evolving a Learning Academy that supports long-term workforce capability development. The role works closely with senior leaders, business partners, and external providers to deliver measurable capability outcomes. What You’ll Do Lead and continuously improve enterprise learning programs focused on AI, data literacy, and professional capabilities to support current and future workforce needs. Manage and scale our industry leading reskilling programs that enable employees to transition into in-demand roles and capabilities across the organisation. Design and deliver the establishment of a Learning Academy, creating a consistent and high-quality learning experience and employee benefit Partner with senior stakeholders and business areas to co-design solutions, define benefits, and track success against agreed outcomes Oversee a strategic portfolio of work, ensuring initiatives are delivered on time, within budget, and aligned to organisational priorities Lead and influence a team and external vendors to deliver scalable, high-impact capability solutions What You’ll Bring Demonstrated experience building strategic workforce capability and delivering enterprise learning or reskilling programs, ideally over five or more years Experience designing or improving learning academies or large-scale learning ecosystems that support diverse workforce needs Strong understanding of contemporary approaches to capability building, including AI, data, and future skills development Ability to engage and influence senior stakeholders through clear, compelling communication and evidence-based insights Proven capability in managing complex programs, governance, and reporting while delivering agreed outcomes A collaborative leadership style with the ability to lead teams and partners through change and ambiguity What You’ll Enjoy Access our award-winning Shine platform – your central hub for exclusive perks, wellbeing support, career development, and recognition. Shine has been recognised for excellence in employee experience, making it easier than ever to access what matters most to you. Paid study support, career breaks, on-the-job learning, and a $1,000 referral bonus for eligible employees Free wellbeing coaching, a dedicated Employee Council, and confidential EAP access Discounts at 400 retailers, insurance savings, gym memberships, and reduced super fees Paid volunteer leave, donation matching, and unlimited emergency response leave Performance-based bonuses and Suncorp shares for eligible employees Diversity is celebrated through employee resource groups and inclusive policies for all families Explore our full benefits: www.suncorpgroup.com.au/careers/benefits At Suncorp we believe we are our best when our workforce is as diverse, talented and passionate as the communities in which we live and operate, and where our people feel included, valued and connected. We are passionate about inspiring our people by creating a diverse, accessible, and inclusive culture, offering flexible work, career development and internal mobility, and building connected relationships amongst our team members and with our customers. If you require any support and adjustments to participate equitably in our recruitment process or in the workplace, we encourage you to contact luke.morandini@suncorp.com.au for a confidential conversation. To apply for this opportunity, please submit your application directly via the link provided. Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Suncorp Group team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Leading enterprise learning programs Managing reskilling programs Establishing a Learning Academy Key Strengths Strategic workforce capability building Learning academy design Stakeholder engagement Program management Collaborative leadership AI and data literacy A Final Note: This is a role with Suncorp Group not with Hatch.
