This is a Mount Gravatt Assistant Venue Leader role with Yo-Chi Frozen Yogurt based in Mount Gravatt, QLD, AU Yo-Chi Frozen Yogurt Role Seniority - junior, mid level More about the Mount Gravatt Assistant Venue Leader role at Yo-Chi Frozen Yogurt About Yo-Chi Yo-Chi has grown from a local idea into a movement inspiring creativity, welcoming all ages, and spreading good energy through frozen yogurt and awesome vibes in our venues. We’re growing across Australia and internationally, and it’s all driven by our people. As a family-owned business, we put our team and our guests at the heart of everything we do. Creating positive experiences, supporting each other, and making our venues a place where everyone feels welcome. Why Yo-Chi? Here’s the scoop: Competitive Salary Free Yo-Chi every shift (plus sweet discounts when you’re off) Career growth on fast forward - from Assistant Store Manager to Store Manager to Support Office. Opportunities are everywhere. Wellbeing support - access our Happiness Hub for wellness, learning, and mental health resources Epic team culture - team dinners, social events, and a workplace where fun is part of the job Flexible rosters - rotating shifts that work with your lifestyle (hello early morning walks or post work sunsets) Real recognition - three times a year you could win $10K just for being an on shift superstar What you’ll be doing: Lead shifts with confidence, setting the tone for exceptional service and a motivated, high performing team Support the Store Manager across daily operations including rostering, stock management, cash handling, and compliance Maintain Yo-Chi’s product quality and food safety standards Train, coach, and develop team members to deliver memorable customer experiences Uphold venue presentation, safety, and compliance at all times Drive sales, manage costs, and contribute to the store’s financial success What we’re looking for: Leadership experience in food, retail, or hospitality (QSR experience is a bonus) Availability across Mon-Sun with flexibility for rotating shifts A “people first” leader who thrives on building team culture and community Adaptable, resilient, and always ready for a challenge If you’ve got the energy, passion, and love for good vibes (and frozen yogurt), we want to meet you. Check us out on Instagram @iloveyochi, visit our website, or swing by to feel the buzz and maybe grab a swirl while you’re here. Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Yo-Chi Frozen Yogurt team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Leading shifts Supporting daily operations Training and developing team members Key Strengths Leadership experience Flexibility People-first approach A Final Note: This is a role with Yo-Chi Frozen Yogurt not with Hatch.
