About us The James Pascoe Group (JPL) is Australia’s largest specialty jewellery retailer and home to iconic brands including Prouds The Jewellers, Angus & Coote, and Goldmark. With more than 440 stores and 4,000 Team Members nationwide, we’re proud to play a part in our customers’ most meaningful moments. What truly sets us apart is our people. At JPL, you’ll find a supportive, family-owned business where teamwork is valued, leadership is encouraged, and careers are given every opportunity to shine. Why Us? Based at our Summer Hill Support Office, you’ll enjoy the perfect blend of convenience and comfort. Located close to public transport, your commute is made easy and if you prefer to drive, you’ll enjoy the added benefit of a designated undercover parking bay. As part of the JPL Group, you’ll also receive generous Team Member discounts across our three great brands. As our Payroll Manager, you’ll have the opportunity to lead and shape a high-performing payroll function within a market-leading retail group. You’ll be supported by an experienced, collaborative team where knowledge-sharing is part of everyday life and leaders are approachable. Proudly family-owned, we place genuine value on work/life balance. We believe in working hard during the day and being able to switch off at the end of it, leaving work at the office. This approach has helped create a warm, supportive and down-to-earth culture where teamwork is celebrated, making it a place where people truly enjoy coming to work. About the role We’re seeking an experienced Payroll Manager to lead the end-to-end payroll function across the JPL Group. You’ll manage a team of six and oversee fortnightly payroll for 4,000–5,000 retail team members, as well as monthly payroll for Support Office, ensuring full compliance with awards, agreements and legislation. This is an exciting opportunity to step into a well-established, high-performing payroll function supported by a stable, experienced team. You’ll have the scope to shape payroll strategy, drive process improvements and play a key role in enterprise agreement negotiations. If you’re passionate about people, compliance and operational excellence, and want to make a real impact in a fast-paced, high-performing retail environment, we’d love to hear from you! What will you do? Manage end-to-end payroll processing for 4,000–5,000 team members using Dayforce and Chris21, ensuring accuracy and compliance. Ensure timely and accurate submissions to the ATO, including Single Touch Payroll (STP) and other statutory reporting. Oversee superannuation, leave, termination payments, workers' compensation, and employment-related tax obligations. Reconcile payroll to the general ledger and bank and provide accurate reporting and payroll analysis to key stakeholders. Lead, coach, and support a team of six payroll professionals, driving performance and continuous development. Maintain and improve payroll systems, processes, and controls to enhance accuracy and efficiency. Collaborate with HR, IT, and Finance to deliver process improvements and system upgrades. Provide timely support for employee payroll queries, ensuring a high standard of customer service. What skills and experience do you need? Minimum 3 years’ experience managing a payroll team in a high-volume environment, ideally within retail or multi-site operations. Strong understanding of employment legislation, Awards, and Enterprise Agreements. Proven leadership skills with experience in coaching and developing payroll teams. Experience working with payroll and time & attendance systems, preferably Dayforce and Chris21. Advanced proficiency in Microsoft Office, especially Excel for payroll reporting and analysis. Demonstrated ability to maintain accuracy and attention to detail under tight deadlines. Excellent organisational and problem-solving skills with a proactive approach to continuous improvement. Relevant tertiary qualifications in payroll, finance, human resources, or a related discipline are highly desirable. If you’re ready to take your career to the next level, make a real impact, and sparkle with us, Click ‘Apply Now’ today!
