Position overview Permanent, Full-time opportunity True hybrid working – work from home and our Mitcham office $157,993 Total Remuneration Package (inclusive of superannuation) The Role As Communications and Channels Manager, you’ll lead how we plan and deliver communications that connect Yarra Valley Water with our customers, community and people. You’ll build trust and strengthen our brand and reputation through clear, engaging and impactful communications. You’ll lead a team of communications and channel specialists, combining strategy and storytelling together across our channels to support our 2030 Strategy and deliver real impact. About us We’re on a mission to create a brighter future, where you can be a change maker at the actual source. We’re one of Australia’s largest water utilities with over 30% of Victoria’s population relying on us for their essential water and sanitation services. Our award-winning culture fosters an inclusive, collaborative, and flexible environment that enables our people to thrive. Here, you’ll be inspired and challenged to grow alongside us. We're committed to reconciliation and supporting the self-determined role for Traditional Owners/Custodians in water and land management. Your key responsibilities Lead and develop a team of communications and channel specialists, guiding them to deliver integrated content. Develop and deliver communication and channel plans across internal, external and digital channels, aligned to brand and 2030 Strategy. Oversee content across owned channels, including social media, website, intranet and internal platforms. Provide strategic communications advice to stakeholders on initiatives, projects and campaigns. Monitor performance and insights, using data to improve impact. Champion brand consistency, tone of voice and writing standards. Identify opportunities to enhance channels, tools and digital trends. Support incident and crisis communications in collaboration with Corporate Affairs. What we’re looking for Senior-level experience delivering strategic external and internal communications in complex or regulated environments. Proven ability to lead and develop communications professionals, setting direction and managing priorities. Skilled in developing and overseeing communication strategies that support organisational priorities. Highly organised with strong planning and coordination skills, able to manage multiple projects and competing deadlines. Expert in content creation and distribution across digital and owned channels. Exceptional writing, editing and content review skills, with a focus on clarity, accessibility and brand alignment. Experienced in managing agencies and external partners to deliver results. Calm, collaborative and solutions-focused approach, especially in fast-moving or high-pressure situations. To view the full position description, click HERE. Why Yarra Valley Water? We celebrate and encourage new thinking at every level. Creating opportunities for you to grow – both professionally, and personally. When you flourish, we all do. $157,993 Total Remuneration Package (inclusive of superannuation) Flexible working arrangements where our people are empowered to design their days with their team. Read our hybrid playbook HERE. Free and secure on-site parking with on-site café at our Mitcham office. 14 weeks paid leave parental leave. 15 days paid personal leave, which can be used for caring, wellbeing, mental health, menstrual or menopause. Request to swap certain public holidays for another day of paid leave. To read more about our benefits and culture, read our employee handbook HERE. Did you know? Research shows that men apply to jobs when they meet an average of 60% of the criteria, while women and other marginalised people tend to only apply when they meet all of them. So, if you think you have what it takes, but don't necessarily tick every box, please apply or get in touch. We'd love to have a chat and see if you could be a great fit. How to apply Applications should include a supporting Cover Letter and Resume. Closing date: Wednesday 25th February 2026 This position is available for Yarra Valley Water employees and external applicants. We welcome applications from everyone, including Aboriginal and/or Torres Strait Islander peoples, people with disability, mature age and young job seekers, members of the LGBTIQA community and people of all cultural backgrounds. If you need this information in an accessible format or would like to discuss reasonable adjustments during the recruitment process. Please call 03 9872 2599 or email dei@yvw.com.au. If you need any help with the application process or would like to discuss the recruitment process, please contact us via email recruit@yvw.com.au. Successful applicants must be eligible to work in Australia and agree to provide information for pre-employment checks, if required for the position. This may also include a Police Check or AusCheck, where an offer will be subject to a satisfactory outcome of these checks.
