Schedule: Monday - Friday (6:00 AM - 3:00 PM PHT) What are we looking for? Skills Required: • Proven experience as an NDIS Virtual Assistant. • Competency and experience using ShiftCare software. • Understanding of NDIS funding, compliance requirements. • Excellent written and verbal English communication skills. • Highly organised with exceptional attention to detail. • Ability to work independently with minimal supervision. What will you do? • Rostering & Scheduling: ◦ Match support workers to clients based on skills, availability, and location. ◦ Manage shift cancellations, changes, and last-minute emergency replacements . • Compliance & Record Keeping: ◦ Maintain accurate and compliant client files, ensuring all Service Agreements and documents are current. • Invoicing & Billing (NDIS): ◦ Process and generate accurate NDIS invoices based on support hours logged in ShiftCare. ◦ Ensure all billable hours are correctly linked to NDIS funding lines. ◦ Reconcile shift logs with timesheets for accurate billing. • System Maintenance & Communication: ◦ Update client care plans, goals, and notes within the ShiftCare app. ◦ Liaise with support workers, clients, and their families via email/ phone. Join the awesome team and enjoy these benefits & perks: Full-time Work From Home Medical, Dental Coverage and Life insurance from day 1 of employment Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion) Competitive salary package and annual appraisal Financial Assistance Program Mandatory Government Benefits and 13th Month Pay Complimentary Sleeping Quarters, Coffee at no cost Complimentary Office Fitness and Wellness Facilities at no cost Regular Company Events, Work Life Balance, and Career growth opportunities Accessible location at the heart of Metro Manila the Mega Tower, EDSA JOIN CONNECTOS NOW! ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice. Our client is a dedicated NDIS service provider. We provide support to participants with disabilities. Our primary focus is people with mental health issues and those with intellectual disabilities. They are a Perth based small business (starting with two people). Although we have support work experience in the NDIS space as well as experience as owners and operators of businesses this is a new NDIS business. So the opportunity is to work with a small group and help build a fast growing business through good business practices and a can do attitude. JoinConnectOS ConnectOSCareers ConnectOSNonTech RG-3 Equal Employment Statement Employment decisions at ConnectOS will be conducted without consideration of factors such as age', race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS
