Job Description About Us: KPMG's Policy, Economics, and Public Impact (PEPI) practise provides cutting-edge strategic advice on policy, structural, and governance reform. We deliver innovative solutions that help modernise and transform service systems, driving better policy and service delivery outcomes across Australia. Within PEPI, our healthcare team is dedicated to improving the health and wellbeing of Australians through evidence-based, data-driven approaches to healthcare service planning, system transformation, and strategic advice. We work on some of the nation’s largest and most complex health reform programs, collaborating with diverse stakeholders to deliver measurable and lasting impact.This role provides a rare opportunity to build, shape, and lead a growing national Health Service Planning team, playing a foundational role in developing capability, culture, and practice leadership. Your Opportunity This is a unique opportunity for an experienced health service planning professional to join our high-performing PEPI team. As an Associate Director focused on health service planning, you will lead the design and delivery of innovative and practical solutions for clients across complex healthcare systems. Your strategic insight, problem-solving expertise, and ability to build trusted relationships will enable clients to address pressing challenges and meet evolving community needs. Key areas of focus include: Needs Assessment and Service Planning: Use data, guidelines and frameworks to develop evidence informed needs assessments and actionable service and system-level plans. Innovation in Planning Approaches: Champion innovative approaches in service planning to adapt to dynamic healthcare environments and evolving population health demands. Stakeholder Engagement: Build and maintain trusted relationships with decision-makers, clinicians and communities to ensure planning meets the differing needs of important system stakeholders. Client Delivery: Oversee the delivery of projects spanning strategic policy reform, health system transformation, commissioning, programme review, and performance improvement. Leadership & Team Development: Manage and mentor multidisciplinary teams, fostering a culture of collaboration, capacity building, and professional development. Business Development: Lead business development activities, producing winning proposals (e.g., RFPs, RFTs, and RFQs) and identifying opportunities to expand our health service planning practise. Collaborative Problem-Solving: Partner with clients and internal teams to co-create and implement solutions that are evidence-based, sustainable, and impactful. How Are You Extraordinary? At KPMG, your unique experiences build stronger teams and deepen our impact on clients and communities. To excel in this role, we value the following skills and attributes: Healthcare Expertise: A deep understanding of the factors shaping the demand and supply for healthcare and better practice and emerging models to meet community need. A trusted expert: Demonstrated experience and expertise in health service planning, including in using data, frameworks and guideline to deliver system and service-level plans. Stakeholder Relationships: A demonstrated understanding, and an ability to respond to, the differing needs of stakeholders within the health system including consumers, clinicians and service and system leaders. Hands‑On Technical Delivery Required We’re looking for a candidate who thrives on hands‑on technical delivery in health service planning and enjoys producing high‑quality, evidence‑based outputs. You’ll have the opportunity to apply your expertise directly, shaping impactful planning work rather than focusing solely on project oversight Project Leadership: Strong project and program management capabilities, including managing concurrent complex engagements, scoping projects, and delivering high-quality outcomes on time and within budget. Communication & Stakeholder Management: Exceptional written and verbal communication skills, including experience writing for government audiences and effectively presenting complex findings in clear, actionable ways. Team Leadership: A collaborative, team-oriented approach, with experience in managing, mentoring, and building the capacity of others. Ability to Innovate: A track record of driving innovation in service planning approaches, demonstrating creative problem-solving to meet evolving system challenges. Professional Experience: Experience in health policy development, health planning consultancy, or service delivery in areas such as public hospitals, primary care, community health, or private healthcare systems.
