Job Description Manage end-to-end accounts receivable processes for domestic and international customers Allocate incoming payments accurately in SAP (EFT, credit card, cheque) in coordination with FSSC Monitor and manage debt ageing and follow up outstanding accounts Issue statements, reminders and debit notes in a timely manner Handle customer billing and payment enquiries professionally Escalate and follow up on disputed accounts to ensure resolution and collection Maintain customer master data and credit blocks in SAP and Siebel Reconcile customer accounts and statements Maintain accurate notes and documentation for overdue accounts and provision Assist with AR provisions, reporting, audits, and monthly AR meetings Monitor shared AR inbox and respond to enquiries promptly Support ad hoc finance tasks as required
