Job Description Branch Manager – Waratah & Singleton As a Branch Manager, you’ll lead a high‑performing team, drive sales and service outcomes, and strengthen our presence within the local community. You’ll coach and develop your people, champion operational excellence, and foster trusted customer relationships built on understanding and empathy. Key strengths we look for: Proven leadership skills with a focus on coaching and development Strong customer relationship management and consumer lending expertise Strategic mindset with sound judgement and risk awareness Ability to build community partnerships and represent the branch Emotional intelligence, openness to feedback, and commitment to continuous improvement Personal Banker – Glendale, Waratah, Greenhills & Cessnock As a Personal Banker, you’ll deliver personalised financial support, help customers achieve their goals, and contribute to the overall performance and positive culture of the branch. You’ll build long‑term relationships and identify opportunities to connect customers with solutions that truly meet their needs. Key strengths we look for: Excellent communication and interpersonal skills Customer‑focused approach with empathy and professionalism Strong problem‑solving and analytical capabilities Knowledge of banking products and regulatory requirements (or a willingness to learn) Experience in Lending desirable (or willingness to learn) Ability to thrive in a dynamic, fast‑paced environment Passion for community engagement and collaborative teamwork
