Go Recruit is seeking a confident, highly organised, and client-focused HR & Client Support Associate to support our international clients and contractors. This role is a mix of client interaction, recruitment coordination, and HR administration, making it ideal for someone who enjoys juggling people, processes, and communication. You will act as a key liaison between clients, contractors, and internal teams—handling recruitment, onboarding, ongoing check-ins, and daily operational reporting. Exceptional English communication and a strong professional presence are essential for this role. Key Functions: Recruitment & Talent Coordination Manage end-to-end recruitment support for client roles, from job intake to candidate coordination Screen candidates and conduct initial interviews when required Coordinate interview scheduling between clients and candidates Maintain clear recruitment updates and trackers for active roles Support offer preparation and contractor onboarding handover Client & Contractor Management Serve as the primary HR point of contact for assigned clients Conduct regular check-ins with clients to address concerns, feedback, and staffing needs Perform scheduled check-ins with contractors to ensure engagement, alignment, and performance support Professionally manage escalations, concerns, and day-to-day HR queries Build strong, long-term relationships with both clients and contractors Onboarding & HR Administration Coordinate onboarding for new clients and contractors Prepare and manage contracts, service agreements, and HR documentation Ensure all onboarding requirements and compliance documents are completed accurately Maintain organised and up-to-date HR records and trackers Coordinate with recruitment, payroll, and operations teams to ensure smooth processes Reporting, Tracking & Systems Support Monitor and track End-of-Day (EOD) reports submitted by contractors Follow up on missing or incomplete EOD reports and maintain reporting logs Prepare internal summaries and basic reports for management Assist with HR data tracking and system updates Exposure to Xero (payroll or invoicing) is an advantage but not required Qualifications: Minimum of 2 years’ experience in a client-facing HR. Above-average English communication skills (both written and spoken) Confident and professional in client-facing and contractor-facing communication Proven experience in recruitment, HR, client support, or people operations Highly organised, detail-oriented, and dependable Familiarity with HR trackers, ATS platforms, or reporting tools Experience with Xero or similar payroll/invoicing systems is an advantage
