Job Description We’re seeking an experienced Accounts Receivable Officer to deliver high-quality transactional AR services across our Home Care and NDIS portfolios. This role plays a key part in ensuring accurate invoicing, compliant claiming, effective collections, Direct Debit management, and discharge processing, while providing excellent service to both internal and external stakeholders. Key Responsibilities Include: End-to-end Accounts Receivable processing across Home Care and NDIS Accurate invoicing, claiming, receipting, and discharge processing Managing Direct Debit set-ups, changes, and reconciliations Proactively following up overdue accounts and managing collections Resolving invoice and payment queries from clients, plan managers, and funders Investigating disputed invoices, rejected claims, and underpayments Supporting month-end, reporting, audit, and continuous improvement activities Collaborating with Finance and operational teams to deliver strong outcomes About You 2 years’ experience in an Accounts Receivable or finance role Experience within Home Care, NDIS, disability, or healthcare highly regarded Demonstrated experience in Accounts Receivable, including collections, Direct Debit management, and discharge processing Excellent communication skills with a client-centred approach High attention to detail and strong organisational skills Confident using Microsoft Office, particularly Excel and Outlook A proactive team player who enjoys improving processes and outcomes With HCA you’ll be rewarded with: A fabulous discount on BUPA Private health Insurance – 7%! Hybrid Work: Enjoy flexible hybrid working conditions that empower work-life balance Access to extra leave with a day off for your birthday plus a rewards and benefits platform Salary Packaging - novated leasing available with Smart group Be part of a well-respected Australian based organisation of more than 3,000 employees! At HCA we are committed to embracing diversity and committed to providing a safe working environment. Veterans are encouraged to apply.
