We are an Australia-wide access and security solutions provider. Founded 60 years ago, today API Access & Security is a leading name in the Australian security industry. With access to leading global brands and technology, nationwide specialists and a non-stop backup service, we are the preferred partner to deliver a range of products and services to all sectors with leading technology and solutions to ensure the safety and security of people and property. The Position Reporting into the National Sales Manager - Commercial your primary focus will be in optimizing the Commercial Sales operations by managing administrative tasks and engaging directly with our customers. Your responsibilities will include: ▪ Undertaking administrative and office duties to allow the sales team to focus on their customer relationships ▪ Act as the CRM champion by managing and optimizing CRM tools to develop best practices and ensuring data integrity and accuracy ▪ Maintain regular contact with customers to track project progress, provide updates and gather feedback ▪ Provide support to the sales team and customers during the sales process, including detailed project tracking and management What will make you succeed in this role? ▪ Minimum 3 years demonstrated experience in a customer or sales support role ▪ Proficient with Microsoft office applications (Word, Excel, Outlook, PowerPoint) ▪ Product and industry knowledge within the building industry is advantageous What’s in it for you? ✓ Join a growing, global company with a network of resources and infrastructure ✓ Work with collaborative teams and supportive leadership ✓ Great opportunities for learning and development ✓ Access to employee programs which focus on wellbeing, engagement and training. We Celebrate Who We Are! Not sure if your experience perfectly aligns with the role? Studies have shown that some people are less likely to apply to jobs unless they meet every single qualification and every single preferred qualification of a job posting. At Allegion, we are dedicated to building a diverse, inclusive and authentic workplace. So, if you’re excited about this role but your past experience doesn’t align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this role. Together, we embrace all differences and similarities among colleagues, as well as the differences and similarities within the relationships that we foster with customers, suppliers and the communities where we live and work. Whatever your background, experience, race, color, national origin, religion, age, gender, gender identity, disability status, sexual orientation, protected veteran status, or any other characteristic protected by law, we will make sure that you have every opportunity to impress us in your application and the opportunity to give your best at work, not because we’re required to, but because it’s the right thing to do. We are also committed to providing accommodations for persons with disabilities. If for any reason you cannot apply through our career site and require an accommodation or assistance, please contact our Talent Acquisition Team via . © Allegion plc, 2020 | Block D, Iveagh Court, Harcourt Road, Dublin 2, Co. Dublin, Ireland REGISTERED IN IRELAND WITH LIMITED LIABILITY REGISTERED NUMBER 527370 Allegion is an equal opportunity and affirmative action employer