About the Role We are actively seeking a ‘Claims Specialist’. We’re looking for someone with a passion for excellence to our Team and take on the role of delivering top-notch service, while forging strong connections with our clients. As Claims Specialist, you’ll dive into the front-end process, ensuring you’re across claim progress and KPIs, but most importantly exceptional communication across total claim life! This is a great opportunity to grow your client relationship skills, managing and providing nothing short of stellar service. As a natural people person, your engagement and relationship skills will be key! No matter where you’re based we want to hear from you. Here's what you'll do! Successfully drive front-end claims, partnering with internal and external teams alike Deliver service excellence to our unique clientele. Build and maintain lasting relationships, striving to deliver on KPI's. Most importantly, maintain an open line of communication across the total claim life! And who are you? You'll be a customer service champion! Enjoy a challenge, striving to deliver on KPI's Work collaboratively with a team Proven customer service and communication skills If you're interested in a change and would like to apply, please speak with your Manager in the first instance, then apply! We cant wait to hear from you.