This role is an Individual Contributor under the Leadership Competencies for Queensland framework. Within the context of the role accountabilities described in About the Role, the most suitable applicant will demonstrate their applied knowledge, skills, and experiences against these essential role requirements of the Individual Contributor leadership stream: - Demonstrated staff roster management skills, preferably within a 24/7 operating environment- Information technology skills at a competent level with the willingness to learn new IT skills and use internal information management databases as well as Microsoft Office software- Planning & Organising abilities to ensure tasks are completed within the required deadlines and in accordance with all relevant policies and procedures- Problem solving skills with the ability to apply a range of problem-solving strategies and show initiative in identifying and solving problems both independently and as a team member- Ability to use judgement and discretion with confidential information- Sound Interpersonal, oral and written communication skills for gathering and providing information both over the phone and in person, to a range of stakeholders and the ability to listen, understand and to negotiate with staff on staffing/roster management and HR related issues- Ability to acquire knowledge of relevant acts and regulations- Sound information technology, including proficiency in using a range of software applications, including Microsoft Word, Excel and PowerPoint and databases and other office technology Other conditions and requirements There may be instances where the incumbent will be required to work hours outside the normal work hours, undertake travel to other locations, or temporarily work from an alternate location. Applications to remain current for 12 months.