This is a pure account management and territory role, focused on supporting partners, strengthening relationships, and being the on-the-ground face of a fast-growing clean-energy business across Australia and New Zealand. If you’ve worked in equipment hire, construction, tools, or in the renewable space, and you’ve been looking for a chance to step into a broader t erritory or customer success role, this is a genuine next move. The Opportunity The business entered the Australian market in 2024 through a local distribution partner and is now moving into its next growth phase. The model is simple and proven: One master distributor A growing network of resellers A strong, differentiated product already gaining traction To support this growth, the company is looking for a Customer Success Manager to act as the local extension of the wider global team. You’ll sit between headquarters and the partner network, making sure resellers are enabled, customers are supported, and the brand is represented consistently in-market. What You’ll Be Doing Onboard and train reseller sales and technical teams Support existing partners Coordinate product demos and customer visits with distributors Ensure brand, pricing, and positioning guidelines are followed Spend time on the road visiting hire companies, job sites, and branches Work closely with the partnerships team to keep things running smoothly Provide short, practical weekly updates to head office Share insights that help shape future strategy This role is ideal for someone who: Comes from equipment hire, construction, tools, industrial equipment, or renewable energy Enjoys relationship management more than selling Is comfortable being autonomous and working remotely Likes travel and being in front of customers Wants to step up into a territory-level role without carrying sales targets What’s On Offer Salary around AUD 100,000 performance-related bonus Fully remote with flexible working arrangements Electric company car (business and personal use) Extensive travel across Australia and New Zealand 30 days annual leave 5 days special leave 5 days parental leave Laptop and smartphone provided The chance to join a business at the front edge of clean-energy innovation Why This Role Is Different You’re helping partners succeed, customers transition away from combustion generators, and a new technology gain real traction in the field. If you like being trusted, being mobile, and being the person people actually want to see when you walk through the door, this role is worth a look.
