At ING Australia, we’re all about making life simpler and more rewarding – for our customers, our people, and the communities we support. We’re looking for a Technical Business Analyst who can turn business goals into clear, actionable technical requirements across our Data, Analytics, and AI initiatives. You’ll work end‑to‑end—from discovery through to production—ensuring solutions are well‑designed, well‑understood, and delivered with impact. You’ll excel here if you bring hands‑on experience with modern data platforms (Azure Synapse, Informatica, Power BI) and a solid understanding of data‑engineering concepts—and can translate technical detail into simple, clear insights for business and tech teams alike. If you love data, solving problems with structure, and enjoy bridging business and technology, we’d love to meet you Ready to make an impact? What you’ll do … Elicit and document data flows and requirements by mapping data sources, pipelines, transformations, integrations, and lineage; identifying issues across data quality and governance; and shaping future‑state data processes aligned to business and platform needs. Shape new initiatives by partnering with business and technical leads to understand strategic priorities, constraints, and scope of projects. Define system, data and integration requirements by capturing functional & non-functional requirements and validating them with business stakeholders. Align architecture and business goals by collaborating with Solution Architects and engineering leads to ensure proposed solutions are feasible, scalable and aligned to outcomes Prepare high‑quality requirements by working with Customer Journey Experts (Product Owners) and delivery teams to develop clear features, user stories and acceptance criteria. Assess impacts and support delivery by identifying system impacts, supporting project leads during implementation, and ensuring requirements are traced, documented, and feasible. What we’re looking for… 8 years of Technical Business Analysis experience, including senior-level responsibility for defining detailed technical and data requirements across multiple platforms. Strong data expertise with SQL, modern data platforms, Azure Synapse, Informatica and Power BI. Banking or financial-services domain experience, with an understanding of core products, data flows and internal processing systems. Communicates complex ideas clearly, influencing stakeholders across teams, locations, and time zones. Applies strong analytical, organisational, and problem ‑ solving skills while working independently with minimal guidance. What’s in it for you? Discounted ING Health Insurance. An additional Rest Day to support your wellbeing. An IMPACT Day to volunteer on approved sustainability activity. About Us At ING, we’re all about making life simpler and more rewarding - for the people who bank with us, the team members who work with us, and the communities we’re proud to support. Joining ING means stepping into an environment where your individuality isn’t just welcomed - it’s celebrated. We’ve built a culture that’s fun, inclusive, and supportive, giving you the freedom to be yourself, so you can do your thing. Whether you’re taking ownership of exciting projects, thinking outside the box, or working with global colleagues, you’ll find ING is the kind of place where growth isn’t just a possibility; it’s a promise. As a WGEA Employer of Choice for Gender Equality and Family Inclusive workplace, you’ll feel the difference in how we value and champion our people. We make hiring decisions based on your skills, capabilities, and how you align with our values - not on ticking every box. So, if you’re interested but don’t meet all the criteria, we encourage you to apply. We’re invested in fostering a diverse and inclusive workplace where everyone feels like they belong. We’re your allies in helping you do your thing during the recruitment process, so let us know if you require any support or adjustments when you apply. Let us know if you’d like to chat with an LGBTQ Confidential contact. Sound like your kind of vibe? We can’t wait to hear from you! (One last note: We operate using a direct talent sourcing model, so no agency introductions, please.) ING is Australia’s most recommended bank according to RFI Global’s Consumer Atlas Survey, January–June 2025 (n = 29,510) when compared to customers of the 10 largest ADIs operating in Australia. Need more? Contact Saikat.dastidar@ing.com Applications close on 9th February LI-DNI
