About the role: We have a great opportunity for an enthusiastic Administration Manager with a strong background in hospital environments to lead our hospital administration support services at Westside Private Hospital. This is a Full-time role Monday to Friday. Duties and responsibilities: This role will see you working collaboratively with both the administrative and clinical teams, as well as liaising with our 3 Support Offices. As Administration Manager, you will: Lead, mentor, and support the Hospital Reception team in a busy, patient-focused environment Ensure compliance with hospital policies, regulatory standards, and quality frameworks Manage all aspects of hospital administration including bookings, pre-admissions, front and back office functions Working closely with the General Manager and Director Nursing to support the multi disciplinary team and to guide operational efficiency Oversee building maintenance requests, supply chain processes, and register management Drive a positive and collaborative culture across the administration team and wider hospital This is a fantastic opportunity for a motivated administration leader who thrives in healthcare and is looking to take on additional responsibility within a supportive environment. About you: You are a natural leader with exceptional communication and organisational skills, committed to delivering outstanding patient experiences. You will also bring: Previous experience in a short-stay, day surgery, or hospital environment Strong stakeholder management and team leadership experience Knowledge of health fund contracting and the Australian Private Health System Proficiency in Patient Administration Software (preferably FYDO/ SimDay) Strong IT skills (MS Office suite) Sound knowledge of medical terminology Commercial acumen with strong problem-solving and conflict resolution skills Ability to manage competing priorities with high attention to detail Passion for providing exceptional customer service in a healthcare setting Culture and Benefits: At Nexus, caring for our people, patients and employees is at the centre of everything we do. We value our strong team culture and go to great lengths to foster inclusion and engagement across our group. Work/ life balance - Monday to Friday and no public holidays 12 weeks paid parental leave for eligible employees Employee referral bonus Focus on health and wellbeing (inc. Fitness Passport) and Employee Assistance Program Inclusive and supportive workplace culture The Nexus Hospitals Story: Nexus Hospitals is a leading Australian Private Hospital group that employs over 1300 talented and passionate people across 22 hospitals and 3 support offices. Our PURPOSE is to deliver better healthcare models to all Australians. We measure our success by improvements in patient outcome and experience, employee engagement, sustainable use of resources, and mutually beneficial partnerships. About Westside Private Hospital Westside Private Hospital is a specialised short-stay facility supporting a wide range of specialties including: Gastroenterology, Ophthalmology, Orthopaedics, Urology, General & Colorectal Surgery, Dermatology, MOHs, IVF, Breast & Endocrine Surgery, Plastic Surgery, and Oral Surgery. Our facilities include: 4 Operating Theatres 1 Procedure Room & 3 Treatment Rooms 12-bed PACU & 9-chair Stage 3 PACU 6-bed Surgical Ward Located just 6.8km southwest of Brisbane CBD, our Taringa hospital is easily accessible by both train and bus services. How to apply: Simply click APPLY to send in your resume and we'll be in touch. We are a growing and passionate company, and we want those with genuine excitement for healthcare to join us. We are an equal opportunity employer, committed to diversity, equity and social inclusion. We welcome applications from all backgrounds. Please note: pre-screening requirements exist for this position, including recent criminal history check and immunisation. Immunisation and vaccination requirements are aligned with the health standards for each state.
