About The Role Join National Tiles as a Sales Assistant based at our Ardeer store , where you will provide exceptional customer service by guiding customers through their projects and ensuring a welcoming and inspiring experience. This is a part-time position offering 14 hours per week Must have availability: Mon & Sat Key Responsibilities: Greet customers with genuine warmth, making them feel welcome and valued Contribute to a showroom experience that reflects the highest industry standards, with care in every detail Unpack and understand each customer’s project, guiding them through our full National Tiles product range Provide design advice and product recommendations tailored to their style and budget, while identifying opportunities to cross-sell and upsell Manage the end-to-end process from design and quotes to delivery with care and accuracy Champion a safe workplace following our health and safety practices About You: Motivated, results-focused and passionate about design and home improvement Quick to adapt, multitask and thrive in a fast-paced retail environment A confident communicator who builds trust and delivers great customer experiences A collaborative team player with a positive, empathetic approach What We Offer: Access ongoing training and career development through our National Tiles Academy Enjoy generous incentives & weekly pay Enjoy great savings across a wide range of retail brands though our employee benefit apps Benefit from wellbeing support via Sonder and recognition programs that celebrate your contributions Receive exclusive staff and family discounts to bring style into your own home About Us: With over 45 years in the industry, National Tiles is more than a retailer - we’re a trusted partner in helping Australians create the homes they love. Every day, our team listens, inspires and brings design dreams to life. At National Tiles, you’ll be part of a supportive and inclusive team where your ideas are valued, your contributions matter and you’re empowered to make a real impact as you grow your career with us. How To Apply: If you’re ready to be part of a team that values teamwork and respect, we encourage you to apply now! If you have any questions about the role or your application, email recruitment@nationaltiles.com.au