Are you wanting to work for an organisation that values their people, invests in communities and has a commitment to our environment? Do you share a passion for maintaining a continual focus on Making a Difference with Real Care to customers and employees? If this sounds like you, then we have your next opportunity. Key Points Play a key role supporting transformational business growth Enjoy flexible working options, including hybrid arrangements 12‑month fixed‑term contract with potential for extension or permanency The Role As part of our experienced PMO and expanding Operations team, the Business Analyst will play a pivotal role in shaping and delivering outcomes within our Digital Transformation program. You’ll work closely with the Program Manager and a wide range of stakeholders, acting as the vital link between business needs and technical delivery. This role is perfect for a proactive, detail‑driven BA who thrives in a fast‑paced environment and is motivated by meaningful change. Key Responsibilities Gather, analyse, validate, and report on business requirements Plan and facilitate stakeholder workshops, discovery sessions, and meetings Partner with technical teams, solution architects and SMEs to deliver solutions with a strong focus on customer experience Document and manage business requirements (e.g., user stories) and define acceptance criteria, covering both functional and non‑functional needs Identify, document, and assist with resolving delivery risks, issues, dependencies, and decisions The Perks At O’Brien®, we’re committed to supporting your success and creating an environment where you can grow, thrive, and make an impact. You’ll enjoy: Flexible and hybrid working arrangements across multiple O’Brien® locations Ongoing reward and recognition programs Continuous learning and development opportunities Access to community service and volunteer leave Employee discounts across O’Brien® services and partner organisations What We’re Looking For At O’Brien®, our values— Caring, Collaborative, Genuine and Driven —are at the core of everything we do. If you align with our DNA, you’ll feel right at home. We’re seeking someone with: 5 years’ experience as a Business Analyst , ideally in consumer goods, retail, supply chain or similar industries Exceptional written and verbal communication skills Relevant tertiary qualifications (e.g., Computer Science, IIBA, similar) Strong project delivery discipline with a focus on meeting milestones Experience with tools such as JIRA, Confluence , or AML (highly advantageous) If you meet the above criteria and you’re seeking a rewarding career with a nationally recognised household brand, then we would love to hear from you. Apply Now! At O'Brien® , we put our customer at the heart of everything that we do, serving more than 360,000 Customers each year, 24 hours a day, 7 days a week, 365 days a year. O'Brien is also part of Belron ® , worldwide leader in vehicle glass repair, replacement and recalibration services, operating in 40 countries across 6 continents Privacy: To review and consider your application, O'Brien® collects personal information. To understand what is collected and why, carefully review the Applicant Privacy Notice presented during your online application and/or review our and Terms of Use . Agencies: O'Brien® does not accept unsolicited resumes or outreach from recruiting agencies. Absent a signed agreement and approval from O'Brien® to submit candidates to a specific requisition, we will not approve payment to any third party.
