Description We currently have an exciting opportunity for an energetic, and enthusiastic customer and safety-focused Permanent Night Campus Support Officer working at a highly regarded University Campus in Geelong . Reporting to the Security Manager, the purpose of the Permanent Night Campus Support Officer position is to provide for the safety and security of persons, premises, and assets of the site, whilst providing exceptional customer service to all our customers and stakeholders. The Security Officer responsibilities include (but not limited to): Provide exceptional customer service to all stakeholders Conduct regular foot patrols of the site and its assets Perform unlock and lock up of access points within the site Monitor, control and maintain CCTV, access control and BMS systems Operation of fire systems Incident response, resolution, and reporting Management of contractors and visitors onsite 12-hour shifts - Permanent nights (must be available 24/7) What You’ll Bring (experience required) Minimum 2 years security experience VIC Security Licence (Unarmed, Crowd Control & Monitoring) Current First Aid & CPR Working with children check (employee) or willing to apply for one Current knowledge of work health and safety and risk management practices Knowledge of current industry standards and requirements Proven experience in emergency response procedures Highly developed customer service skills Excellent written and oral communication skills Previous experience in operation of systems within a Control Room environment including CCTV, Access Control and BMS an advantage but not essential. Proven ability to understand, interpret and follow policies, procedures, and instructions High level of computer skills (including all Microsoft products) More than anything, you’ll bring a strong work ethic, a positive attitude, and a commitment to delivering high-quality outcomes for our clients. Why Downer? At Downer, we plan, create, and sustain essential public services across Australia and New Zealand. From hospitals to data centres and defence partnerships, we manage critical infrastructure that keeps communities thriving. What It Means to Belong at Downer We’re proud of our high-performance culture and commitment to diversity, offering: Training and development to support and diversify your career. With 30% of vacancies filled internally you’ll find real opportunities to advance your career. Employee Assistance Program: professional support for you and your family when you need it most. We pay 3% above award rates You get seven days off every fortnight Supportive and inclusive culture focused on innovative service delivery A professional and safe working environment You want your work to matter and so do we. With over 26,000 people across Australia, New Zealand and the Pacific, our team is made up of individuals with unique perspectives, backgrounds, and ideas. We know that diversity makes us stronger and we actively celebrate it through our commitment to inclusion and belonging. We’re committed to building a team that reflects the diverse communities we serve and we welcome people of all ages, genders, sexual orientations, cultures, abilities, and lived experiences. We especially encourage applications from those whose voices have traditionally been underrepresented in our industry, including women, Aboriginal and Torres Strait Islander Peoples, Māori and Pasifika Peoples, veterans, people with disability, and neurodivergent individuals. Even if your experience doesn’t align perfectly with this role, we’d still like to hear from you. If it feels like the right fit, apply - potential counts, and so do you. As a WORK180 Endorsed Employer, we support flexibility that works for your life, inclusive leadership that values your voice, and equitable access to opportunity so you can do your best work and bring your whole self to it. If you need support or adjustments through the recruitment process, just let us know, we’re here to help you put your best foot forward.
