This position fulfills the Enterprise Architecture functions for HCF and will define, develop and maintain the holistic view of HCF Business Processes, Strategic Alignment, Technology/Application landscape and Information Assets. This role is responsible for developing and maintaining the business, application and technical architecture artefacts and an overall IT strategy and roadmap to guide the delivery of future state technology for HCF. Key responsibilities Analyses and implements the HCF Technology Strategy within the agreed IT enterprise architecture and design principles including operationalizing the business objectives Collaborate across multiple IT teams and champion the culture that enables secure, efficient and agile IT environment Provides support to consultants, 3rd parties, enterprise & solution architects in the design and implementation of strategies, architecture artefacts, plans, and policies for applications, infrastructure, and data systems Defines, documents and maintains the business & technology domain architecture(s) in HCF EA tools to ensure that the repository is always current and socialised Develops and continually updates/maintains the strategies, roadmaps, plans, and standards that enable the development of systems that efficiently and reliably support business processes and capabilities Defines and manages the design framework and governance within the enterprise terms of references on how IT components interact in order to ensure systems of technology and business processes that work together effectively Develops and maintains the principles, policies and standards that ensure the effective incorporation of business architecture into technology architecture and solution design Manages the review process to ensure that new technology architectures are consistent with HCF’s business needs Maintains awareness of industry and technology trends/practices to identify best-in-class technology architecture practices Perform work in a manner that complies with relevant regulatory standards including Work Health & Safety (WHS) legislation. Essential Skills A minimum of 3 years of demonstratable experience in a role with similar responsibilities. Demonstratable experience providing strategic advice to senior leadership in Digital and Member Experience business areas. Demonstratable experience working across all architectural domains (business, application, data & technology). Exceptional presentation skills, with the ability to articulate technical concepts in a simple fashion to senior leadership. Ability to provide order of magnitude estimations at sufficiently high level to the business with limited information. Highly developed stakeholder management skills, dealing with people across a wide range of areas, in particular senior leadership. Experience coaching and mentoring of other experienced professionals A can-do positive attitude that aligns with HCF Values & Competencies Good general knowledge across a wide range of technologies, rather than deep specific knowledge in limited areas. Desirable Experience leading member experience programs that deliver personalization, enable cross-functional insights, ensure consent management, and create seamless omnichannel interactions. Experience leading initiatives which leveraged AI to automate core business processes, and architecture-related activities. Bachelor’s or master’s degree in computer science or a related engineering discipline Certification in TOGAF and / or Zachman Experience working in financial services regulated by APRA About HCF At HCF, our purpose is to bring our human touch to healthcare. Since 1932 we’ve been putting our members and their health first. As Australia’s largest not-for-profit health fund, we cover 2 million members with health, life, travel and pet insurance and our vision is to make healthcare understandable, affordable, high quality and member centric. We want to be true health partners to our members, easily guiding the healthcare choices that are right for them. At HCF, our values are the way we do things and create the necessary culture to help us realise our purpose and deliver our Strategy. Living our values in action we step forward, walk in their shoes, stay human, make it better and get there together. Culture & Benefits Purpose-driven passion We’re united by a common purpose: to make healthcare affordable, understandable, high quality and member-focused. Wellness and work-life balance We’ll empower you with the necessary skills and tools to support your personal wellbeing journey, ensuring you perform at your best. Our offerings include: Flexible working arrangements 50% subsidy on HCF hospital and/or extras cover Family-friendly certified employer 18 weeks of parental leave for all new parents Mental health and wellbeing programs, including workshops, fitness classes, flu vaccinations, skin checks and more Discounts on HCF’s products, including life, pet and travel Insurance, as well as discounts at Fitness First gyms and on our eyecare products. Collaboration and inclusivity We embrace diversity as our strength and are committed to maintaining an inclusive and collaborative work environment. Our workplace is welcoming and safe for all our employees, irrespective of their unique characteristics including age, ethnicity, cultural or spiritual background, gender identity, disability, education and socio-economic status. Continuous learning and growth We believe in lifelong learning. HCF provides opportunities for personal and professional development. From workshops to mentorship programs, we encourage your growth and curiosity. Next steps If you require any adjustments to assist you in making your application or during the recruitment or onboarding process, please reach out to Talent Acquisition – peopleservices@hcf.com.au to discuss. We encourage applicants to submit their applications at their earliest convenience, as at HCF, we review applications as they are submitted, and may have filled the role prior to the job closing date.
