“What keeps me at Shine is the constant support to better yourself in your job. I like the fact it really is a culture of empowering their staff to want to be the best in the industry." We bring true purpose, authentic people and a proven path. You bring you. The Opportunity As a permanent full time Client Intake Solicitor in our expanding Personal Injury practice in Melbourne, you’ll be on the frontline as we doggedly seek justice, across a variety of complex matters. As part of your application, you’ll be able to nominate the Shine offices where you’d prefer to work. You can explore our office locations here: https://www.shine.com.au/locations. While personal injury experience is preferable, it's not essential for success - we are open to mentoring an eager Solicitor with a strong understanding of evidence rules, who brings sensitivity and compassion to the table, and is passionate about assisting vulnerable people with achieving justice. With compassion, connection and purpose, you’ll truly champion our clients by: Conduct initial client interviews, over the phone or in person, taking detailed notes to capture all key information. Communicate with new clients in a trauma-informed way, ensuring they feel heard while progressing their matters swiftly to our legal team for review. Go through cost agreements carefully with clients, ensuring they clearly understand the process and any associated costs of pursuing a personal injury claim. Draft tailored letters of advice to meet each client’s individual needs. Manage new file openings in Mattersphere and liaise with external stakeholders and referral partners where required. Build and maintain the team’s profile by fostering strong relationships with existing referrers. Work collaboratively with peers to support a positive and professional team environment. Follow case management processes diligently, ensuring all data remains accurate and up to date. What you’ll bring To thrive in this role, you’ll have: Bachelor of Laws and current practising certificate. Pre- or post-admission experience in Personal Injury will make your application competitive. Exceptional attention to detail in utilising a practice management system (i.e., Mattersphere). A strong understanding of, and ability to interpret the relevant legislation and legal documentation. Knowledge of, or ability to quickly develop knowledge of, client agreements and other legal documentation. Maturity and confidence to deal with clients who may be experiencing trauma. The ability to analyse claims based in various jurisdictions (with varying legislation). A desire to be part of a strong, cohesive team that works together to get great results. An innate ability to question, challenge the status quo and always stay ahead of the pack. The passion, motivation and enthusiasm to contribute to our culture and ensure it’s a place where everyone can thrive. Shine Lawyers: A place for you. It means more here. At Shine, purpose really matters. It’s our clients, who summon the courage to stand up to injustice. It’s the communities we are part of and support every day. It’s our team, who champion what’s right and make this place what it is. We’re an ASX-listed organisation, and we've been standing up for the rights of everyday Australians for more than 45 years. We’ve achieved a lot, but you’ll find no airs and graces here. We’re humble yet relentless. We don’t pretend to be anything other than ourselves. And together, we’ve created a place for you to thrive. Here are some of the things we hope you’ll love about working with us: Connect and be you: Get the benefits you need, and work with truly authentic people. And you can enjoy the security of a large, well-established firm that treats you as a person, not a number. Challenge and be challenged: We’re not here for “easy”. We want you to take your place at Shine and make a real impact. Question and challenge - that’s how we grow. Achieve and grow: Start your Shine journey with our award-winning learning programs, where you’ll find immediate connection and be set up for success. We provide innovative in-house learning programs and real opportunities to step up and grow - within your role and beyond. Visit https://www.shine.com.au/careers/life-shine to find out more and read the stories of our incredible people. Excited to join us and stand up to injustice? Apply now and make Shine Justice a place for you. As part of The Circle Back Initiative, we want you to feel supported through our recruitment process, which means that you will hear back from our friendly team – no matter the outcome. We are committed to making Shine Lawyers a place for you by encouraging and supporting our people to bring their authentic selves to the workplace, and as a result, we know you’ll put your best self forward while righting wrong for our clients. We’re passionate about maintaining a diverse and inclusive environment here at Shine that celebrates all of our differences with age, disability, ethnicity, gender and sexual orientation, to name a few, and we encourage applications from Aboriginal and Torres Strait Islander candidates. You bring you.
