Certis Australia is a leading provider of integrated security solutions, committed to creating safer environments for businesses and communities nationwide. With a team of over 3,000 highly trained professionals and state-of-the-art technology, we deliver innovative services to ensure the protection of people, property, and critical infrastructure. Every uniform, badge and role represents more than daily duties – it represents impact. From safeguarding lives to creating welcoming experiences, our people go beyond what meets the eye to make communities safer, businesses stronger and everyday moments better. Here, your career isn’t just a job – it’s a purpose. Are you ready to make a real difference in your community while building a rewarding career? Certis is actively seeking professional and motivated individuals to join our dynamic team as Permanent Part Time Security Officers on the Gold Coast. This isn't just another security job – it's your opportunity to become an integral part of a large, supportive team that keeps our local transport network safe and running smoothly. Why This Role Will Transform Your Career: In this exciting public-facing position, you'll be more than just a security officer – you'll be a community guardian, customer service champion, and problem-solving professional all rolled into one. Every day brings new challenges and opportunities to make a positive impact on thousands of commuters' lives. Key Responsibilities Be a visible and approachable safety presence across rail environments Deliver outstanding customer service and assistance to the public Provide wayfinding and clear directional support De-escalate and manage conflict using a calm, problem-solving approach Support crowd control, access screening, and escorting duties Promote teamwork, professionalism, and service excellence in everything you do Maintain a high level of personal grooming and presentation Qualification Ready to join us? Here's what you'll need: Current QLD Security Licence (with Crowd Control & Unarmed) Valid Driver Licence First Aid Certificate with CPR Ability to obtain a Rail Category 3 Medical Clearance 24/7 availability for rotating shifts (primarily weekends) Strong verbal and written communication skills A team-first attitude and a proactive mindset Benefits & Culture What We Offer: At Certis, we don't just offer jobs – we build careers and nurture talent. When you join our team, you're not just getting a paycheck; you're investing in your future and becoming part of something bigger. Friendly and inclusive environment where your voice matters and your contributions are valued Career progression and emphasis on learning and development, including a bespoke high potential development program that includes access to executive leadership and overseas projects A discount program where employees, and their family members, can save at over 400 retailers Australia wide A well-being program that provides advice about mental, physical, and financial well-being An Employee Assistance Program (EAP) that is available to employees and their families Cultural diversity is valued and supported Imagine starting each shift knowing that: You're part of an organization that genuinely cares about your growth, well-being, and success. Picture yourself confidently handling diverse situations, building meaningful connections with the public, and developing skills that will serve you throughout your career. This role offers the perfect blend of responsibility, variety, and professional development that ambitious individuals crave. Don't let this opportunity pass you by! If you're someone who thrives in dynamic environments, enjoys helping others, and wants to be part of a team that makes a real difference every single day, then this is your moment. Join Certis and discover how rewarding a career in security can truly be. Ready to take the next step? Your new career adventure starts with a single application. Apply now and become part of the Certis family – where your potential meets opportunity, and your career aspirations become reality. Diversity Statement Within Certis Australia, we believe our strength lies in the diversity of our people. We offer an inclusive culture where you can be your authentic self, contribute your unique perspective and grow with equal opportunities for advancement. Our commitment to a Safer, Smarter and Better workplace ensures every employee is supported, respected and empowered. We actively encourage First Nations and Torres Strait Islander people to apply as we build a brighter future, where all voices matter. Certis Security Australia Master License Sydney Night Patrol & Inquiry Co Pty Ltd • NSW 400674602 • ACT 17501220 • QLD 41315 • WA SA48240 • NT 345 • SA ISL 178143 • TAS 3020 Certis Security Australia Pty Ltd • NSW 405149073 • ACT 17501742 • QLD 3158254 • WA SA 72311 • SA ISL 235794 • VIC Z05 798 61S • VIC Z05 798 40S • NT 1093 • TAS 458596293
