Join us as the face of safety in a vibrant retail setting Uniform and full training provided Great opportunity to join a market leading organisation About Us: Millennium Services Group is one of Australia's leading providers of Cleaning, Security and Facilities management services and has been providing exceptional outcomes since our inception in 2003. We offer employees the latest technology, state of the art equipment and people solutions to create excellent working environments, working conditions and continual training and development to progress careers in our company. We pride ourselves on the long-standing partnerships we have with clients, employees and our suppliers, that enables us to make places and spaces better for people every day. To find out more about our organisation visit www.millenniumsg.com Customer Service Representative We are seeking a friendly, professional, and customer-focused Customer Service Representative to join our team at the Customer Service Desk in at Sunshine Plaza Shopping Centre. This role is the first point of contact for our shoppers and visitors, providing information, assistance, and support to ensure a positive centre experience. Key Responsibilities: Provide exceptional customer service to shoppers, retailers, and visitors Respond to enquiries in person, by phone, and via email Assist with centre information, directions, and promotions Handle lost and found enquiries Process gift card sales and other centre services Manage customer feedback and resolve issues professionally Maintain a clean, welcoming, and organised service desk About You: Friendly, approachable, and professional manner Strong communication and interpersonal skills Ability to remain calm and helpful in busy situations Reliable, punctual, and well-presented Comfortable using computer systems and handling transactions Previous customer service or retail experience (preferred but not essential) What We Offer: A supportive and friendly team environment Flexible working hours, including weekends and public holidays Training and development opportunities A dynamic role in a busy shopping centre environment Why Join Us? This is a fantastic opportunity for the right candidate. By joining Millennium Services Group, you’ll become part of a dedicated team that services a wide range of clients across Australia and New Zealand—giving you the chance to build your skills and grow your career with us! If this sounds like you, please apply today, we look forward to hearing from you Millennium Services Group is an equal-opportunity employer. We celebrate diversity and are committed to inclusivity.
