Hire Controller Mackay, QLD Work local in Mackay | Set hours, no FIFO lifestyle Closed Sundays, half-day Saturdays | Real work-life balance Stable, long-term role with a trusted family-owned business $86,240 inc super Profit Share Weekend Allowance ($77,000 base salary Super) With Kennards Hire You Can Since 1948, we've built a business around something FIFO can't compete with: being home. Kennards Hire is Australia and New Zealand's largest family-owned equipment hire company, with over 200 branches and 2,000 team members and family values that aren't just a slogan. Our mission is simple: make our customers' jobs easy and make work sustainable for our people. That means stable employment, real career pathways, and hours that let you actually enjoy living in Mackay About the role As a Hire Controller, you're the friendly, knowledgeable face of Kennards Hire in the branch. You'll work directly with local customers, helping them get the right equipment for the job without the pressure, chaos or isolation that comes with FIFO life. This is a hands-on, people-focused role with variety in your day and a strong team around you. And the hours matter: Closed Sundays Half-day Saturdays only (rotating roster) Work local, set hours - get your time back for life outside work This role requires you to; Delivering standout customer service, every customer, every time Assisting customers in-branch and over the phone Creating, updating and finalising hire schedules Coordinating hire contracts and handling branch administration Recommending the right equipment and add-ons to get the job done safely and efficiently Supporting the branch team with loading/unloading, cleaning and basic servicing of equipment Maintaining a strong knowledge of our hire range Processing payments and completing hire cycles Opening and closing the branch as required Keeping the branch, yard and storage areas clean and organised About you You might be from customer service, construction, trades, landscaping, transport, retail or hospitality - what matters most is your attitude and reliability. A genuine interest in helping customers and working in a team Previous experience in sales administration Confidence dealing with people face-to-face and over the phone The ability to juggle tasks and adapt when things change Good time management and pride in doing the job properly An interest in equipment, mechanics or construction (we'll teach you the rest) Availability to work rotating Saturdays (half-day only) Join our team People who work here tend to stick around - and there's a reason for that. You'll get: Full training and support from day one Genuine career pathways across Australia and New Zealand Profit share opportunities Additional financial benefits after five years of service Great staff discounts on hire equipment Team BBQs, awards nights and a workplace where people actually know your name As part of the recruitment process, you will be required to complete background checks which may include a police and medical check. So, whether you're starting out, switching roles, changing industries or ready to make your next career move, With Kennards Hire You Can. Simply hit the Apply button and we look forward to talking with you!
