Administration Officer Mas National, part of IntoWork Australia, Mas National exists to create and support workforce employment, development and growth for individuals, employers and communities. We are currently looking for an enthusiastic, positive and energetic team player to join our QLD team. Mas National are contracted by the Australian Government Department of Employment and Workplace Relations to deliver Australian Apprenticeship Support Services (AASS) services across multiple states. Our knowledgeable and passionate team support employers, stakeholders and individuals from pre-commencement through to completion of an Australian Apprenticeship. The exciting part of this role is the opportunity to learn the skills across the Vocational Education and Training industry and have the opportunity for career progression within Mas National and across the business IntoWork Australia businesses. Your duties will include Providing administration support and assistance to our Apprenticeship Consultants and Mentors. Delivering superior customer service to all stakeholders both internally and externally Conducting virtual progress contact visits with our Employers and Australian Apprentices Assisting with the accurate completion of Australian Support Network documents Providing support to employers and Apprentices to assist with claiming Australian Apprenticeship Incentives Successful candidates will need to have: Willingness to learn and be mentored in a new role Excellent communication skills Basic computer and administration skills Highly motivated and a Positive attitude Strong time management and organisational skills High level attention to detail and accuracy This is an and is exceptionally rewarding and include a phone and laptop. Mas National aims to provide a rewarding environment for all employees and strives to be unique in the benefits provided. Employer of Choice Initiatives have been established to value, recognise and reward our employees whilst placing priority on maintaining our high performance workplace culture. Applicants must be eligible to work in Australia. This position requires an Australian Federal Police Check and a Working with Children Blue Card, which will be arranged for the suitable applicant. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, and cover letter outlining your motivation in applying for the Contact Officer role.