The Client Hwaro92 Korean BBQ Restaurant located in Robina in QLD is a well-known restaurant specialising in authentic Korean BBQ cuisine. They are an established and popular restaurant in the area with a reputation for excellent food of high quality. They are now looking for an experienced Restaurant Manager to join their business. The Role You will be tasked with leading and managing the various staff as well as the overall operations of the restaurant. This is a full time role with an annual salary set at $77,000 plus superannuation. Responsibilities To arrange table reservations, group bookings or catering orders To ensure staff knowledge of food and drinks menu and provide recommendations To oversee stock levels and order supplies To control cash register and payments To prepare and report sales and manage financial records To monitor and manage budgets To contribute to menu planning, coordinating and pricing To coordinate staff recruitment and provide adequate staff training To roster and supervise staff shifts To monitor and ensure compliance with workplace health and safety regulations To maintain high standards of customer service and foods provided at the restaurant To develop positive relationships with customers and increase customer loyalty To manage customer service To monitor, plan and implement business operations and systems to improve efficiency including promotion and marketing of the restaurant Requirements To be successful in this role, you must have: Relevant Diploma qualifications in hospitality management or equivalent Minimum of 3 years' experience as a Restaurant Manager within an operation of a similar profile is essential Must have at least 3 years of menu planning experience including cost control and planning menu to budget Must have at least 3 years of menu planning experience including cost control and planning menu to budget Must have at least 3 years of people management and hospitality team leading experience At least 3 years' experience in supplier liaison for restaurant operations At least 3 years' experience ensuring compliance with HACCP, liquor licensing, and WHS regulations. At least 3 years' experience in financial management, sales analysis, and profit optimisation Proven ability to lead and manage a team in a busy restaurant environment Proven experience working with POS systems and cash handling at a store level Demonstrated and verifiable prior experience Excellent people and time management skills - ability to work with international staff Excellence in delivering quality customer service and customer satisfaction ratings including brand standards Full availability to work on weekends Excellent presentation and communication skills Ability to balance high volume periods and peak service times
