This is a Data Quality Specialist (Temporary) role with Mercedes-Benz Australia based in Melbourne, VIC, AU Mercedes-Benz Australia Role Seniority - junior More about the Data Quality Specialist (Temporary) role at Mercedes-Benz Australia The Role: Becoming part of Mercedes-Benz means finding your individual role and workspace to unleash your talents to the fullest. It means becoming your best self in a global automotive company striving towards sustainable luxury. Empowered by visionary colleagues who share the same pioneering spirit. Together for excellence. In this 3-month full time temporary position based at our head office in Mulgrave, Victoria, you will join our high performing Digital Platforms team and be responsible for ensuring our CRM reflects accurate, up-to-date information and supports business operations effectively. By joining our market leading organization in the automotive sector, you will have access to our state-of-the-art designed campus, on-site parking, exciting on the job learning, mentoring and many more. Key duties & responsibilities: Conduct a comprehensive data cleansing exercise in Salesforce CRM, focusing on: Identifying and merging duplicate customer accounts Validating and updating vehicle owner information Collaborate with internal stakeholders to confirm data accuracy and resolve discrepancies Proactively reach out to customers and retailers via phone or email to confirm and update ownership details Apply data governance best practices to maintain consistency and integrity Document processes and findings to support future data quality initiatives Provide regular progress updates to the Salesforce Platform and After-Sales teams What you will need to be successful: Quick learner, ability to hit the ground running with basic training Excellent attention to detail and analytical skills Strong communication skills, including customer outreach and stakeholder engagement Ability to work independently and manage time effectively Good working knowledge of MS Excel Previous experience working on data related topics would be beneficial Basic knowledge of Salesforce or other CRM would be a bonus Be comfortable having phone conversations with retailers to verify details. Why you should apply: Join a large, global organisation dedicated to inclusivity and diversity. Enjoy flexible working arrangements to support you in your career, work and life; 3 days in office at minimum. Enjoy free on-site parking, discounting car leasing and other great benefits, This is a full time, 3-month temporary position (pay-rolled through a trusted third party) based at our head office in Mulgrave. If you are ready to drive your career forward, please apply with your CV and cover letter by December 15th. Our team will review, and interview suitable candidates as apply, so to ensure you don’t miss out, please apply sooner rather than later. This is a local, permanent role. You must have a permanent working visa for Australia / New Zealand to be able to apply for this position. This is a local, contract role. You must have a valid working visa for Australia / New Zealand for the entire length of the contract, to be able to apply for this position. At Mercedes-Benz Australia Pacific, we believe our people make the difference. We proudly offer generous employee benefits, such as discounted car leasing and purchase options, on-site parking, employee assistance programs and much more. We are an equal opportunity employer and value diversity at our company. We are proud to be recognized as a Workplace Gender Equality Employer of Choice and we support a flexible and progressive work culture. We actively recognize our committed people through Employee Recognition and Reward programs. We also provide exciting learning and career development opportunities. Show more Show less Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Mercedes-Benz Australia team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Conducting data cleansing Collaborating with stakeholders Documenting processes Key Strengths Attention to detail ️ Communication skills Data management Salesforce knowledge ⏰ Independent work Customer outreach experience Why Mercedes-Benz Australia is partnering with Hatch on this role. Hatch exists to level the playing field for people as they discover a career that’s right for them. So when you apply you have the chance to show more than just your resume. A Final Note: This is a role with Mercedes-Benz Australia not with Hatch.
