Location: Sydney CBD Salary Package: $35-$40/hour super Role Overview: In this role, you will support a busy claims team by coordinating the progress of claims and ensuring all details are managed accurately. Your day will involve handling customer enquiries, reviewing claim information, preparing documentation, and updating stakeholders where needed. You’ll also work within internal systems to maintain accurate records and help ensure each claim moves through the process smoothly and on time. Responsibilities: Manage a portfolio of claims end-to-end, from lodgement through to resolution Review claim details, gather required information, and prepare updates Communicate with customers, assessors, service providers, and other stakeholders Process payments, approvals, and follow-up actions Maintain accurate records and update internal systems as claims progress Provide timely updates to ensure customers understand the status of their claim Candidate Profile: Previous experience working in insurance claims Strong communication skills, both written and verbal Highly organised with the ability to manage competing priorities Confident using multiple systems and working in a busy environment Customer-focused and professional when handling sensitive or detailed conversations Company, Culture & Benefits Monday - Friday, standard business hours, hybrid and flexible work Temp ongoing role with career progression and development opportunities Work for a leading insurance company and step into a stable and supportive claims environment Apply Now Click the apply now button or email your CV to anisha@tempandagnew.com.au or call 0416 299 886
