At BMW, our dedicated customer service teams always go the extra mile, proactively meeting people’s needs with a truly personal touch. And everyone has a role to play when it comes to making our customers happy. So whether you’re passionate about helping others or finding elegant solutions to complex problems, you’re sure to find an exciting challenge with us. Fostering a culture where everyone feels empowered, rewarded and supported is the driving force behind our success. So join us in changing the way the world moves for good. Our Customer Support team is looking for a Strategy and Financial Performance Manager who will be responsible for for developing the AS strategies for BMW Australia derived from the corporate AS strategy. What awaits you? You will define AS mission and targets. You will drive the financial performance management and steering of AS business towards the set targets. You will be responsible for managing short and long term BMW AU P&A pricing strategy. You will monitor and recommend adjustments of P&A pricing and profit margin. levels, balancing budget imperatives with market competitive pressure and influences. Propose and financially evaluate bonus and incentive schemes for dealers. What you should bring along? University degree qualification in a business related discipline, or specialised business training leading to a certificate or diploma qualification. Strong experience within the Automotive Aftersales industry either at vehicle manufacturer or aftermarket parts distributor level (at least 5 years). Literate in financial statements, analysis, profit optimization & steering. Strong customer orientation understanding needs and challenges in the automotive industry. Experience in project management as well as previous disciplinary responsibility. Demonstrated experience in budgeting, forecasting and strategy development. Extensive dealership experience in Aftersales Operations with exposure to business management and customer service procedures. Proven experience in delivering sales targets, motivating a team to achieve high results and creating strategic and realistic business plans. What do we offer? Attractive remuneration Flexible Work policy and practices Health & Wellbeing initiatives Lifelong learning & career development BMW & MINI promotions and product offers Annual spend on BMW & MINI merchandise Free onsite parking Onsite café Subsidised onsite gym, dry cleaning and car wash facilities A dynamic, inclusive and sustainable working environment BMW Group is an equal opportunities employer and takes great pride in fostering and promoting diversity in every aspect of our work life and culture. We highly regard the skills, knowledge, experience, ideas, perspective and energy our diverse workforce brings into the company. Employment at BMW Group Australia is conditional upon pre-employment checks undertaken by the candidate on request and clearances received. This includes qualifications and employment checks, relevant background checks and may include Nationally Coordinated Criminal History Check(s) and credit check(s). By submitting an application for a role at BMW Group Australia the candidate confirms: They have valid rights to work in Australia They agree to undertake integrity checks upon request should their candidacy progress to an offer of employment.
