Workforce Planning Officer

Queensland Government • Gold Coast Region • 1d ago

Provide a high standard of administrative support to the Workforce Planning Unit and regional senior management, including handling confidential and sensitive information. Input roster records data to determine vacancies and unfilled shifts. Assist in the analysis of roster projections to develop QAS rosters in line with QAS Award rostering provisions. Ensure timely and accurate preparation of leave and training schedules, liaising with senior management where necessary, to ensure accurate data and reporting is available to enable effective workforce management. Coordinate cover for unplanned absences and adhoc staff changes as required by the senior management team. Allocate staff for special duties and significant events as required. Negotiate with individual frontline staff members in relation to appropriate regional coverage to meet operational requirements as directed. Enter data relating to shift changes, annual leave, staff absences and Time Off in Lieu (TOIL) records. Assist with the research and preparation of correspondence and provide support with the management of incoming correspondence by distributing and actioning as required. Assist with the maintenance of accurate and secure filing and record management systems. Ensure the security and confidentiality of files, rosters and associated documentation is managed appropriately and ensure only relevant staff have access to such documentation. Manage the maintenance, reporting and currency of QAS databases and information management systems as required. Adhere to QAS policy and procedure at all times and escalate any identified issues to the relevant manager. Uphold the QAS Statement of Commitment to Aboriginal and Torres Strait Islander peoples and Cultural Safety Policy Statement and prioritise safe, effective, quality healthcare that is free from racism and discrimination. Fulfil the responsibilities of this role in accordance with Queensland Public Sector and QAS values. Basis for Selection Demonstrated high level administrative skills with previous experience in administrative support roles, including the ability to identify, analyse and resolve issues relating to administrative systems and processes through the application of innovative solutions. Demonstrated understanding, or the ability to rapidly acquire an understanding of the structure, functions and services of the QAS. Well-developed communication and interpersonal skills and the proven ability to build and maintain positive, productive relationships with internal and external stakeholders. Demonstrated high level attention to detail and the ability to plan and prioritise tasks to achieve required outcomes and meet deadlines. This position is a Monday to Friday position and may be required to work a rotating shift over seven days under the direction of the Manager, Workforce Planning. Applications to remain current for 12 months.

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