As the Business Services Officer, you will: - Undertake a range of administrative functions for Digital Customer (SSQ) including finance, corporate card purchases, business improvement initiatives and other office management and business support services.- Contribute to the development, implementation, review and maintenance of internal systems, processes and work practices across a range of areas including finance, executive correspondence and corporate governance. Identify areas for improvement and recommend, negotiate and implement enhancements to existing practices.- Provide advice and support to the branch across a range of business areas including assets, financial matters, HR processes and business systems.- Identify areas for improvement and recommend, negotiate, and implement enhancements to existing practices, ensuring the team operates efficiently and effectively.- Manage the induction and onboarding of new staff, ensuring they are equipped with the necessary tools, resources, and information to integrate effectively into the team.- Prepare well-reasoned briefing notes, reports, submissions, and recommendations to assist management in decision-making.- Coordinate executive correspondence workflows to ensure departmental requirements and timeframes are met.- Assist in the organisation of meetings, workshops and information sessions, including the compilation and distribution of agendas, comprehensive minute taking and follow up of action items/resolutions.- Establish and maintain positive working relationships and partnerships with intraagency and inter-agency stakeholders to ensure effective outcomes.- Provide input to the development, communication and implementation of organisational initiatives to ensure smooth transition and minimal impact on teams. Applications will remain current for 12 months.
