This is a Creative Lead - US, ANZ, EU, UK role with Klook based in Sydney, NSW, AU Klook Role Seniority - senior More about the Creative Lead - US, ANZ, EU, UK role at Klook About Klook We are Asia’s leading platform for experiences and travel services, and we believe that we can help bring the world closer together through experiences. Founded in 2014 by 3 avid travelers, Ethan Lin, Eric Gnock Fah and Bernie Xiong, Klook inspires and enables more moments of joy for travelers with over half a million curated quality experiences ranging from the biggest attractions to paragliding adventures, iconic museums to rich cultural tours, and other convenient local travel services across 2,300 destinations around the world. Do you share our belief in the wonders of travel? Our international community of over 1,500 employees, based in 20 locations, certainly do! Global citizens ourselves, Klookers are not only curating memorable experiences for others but also co-creating our world of joy within Klook. We work hard and play hard, upkeeping our high-performing culture as we are guided daily by our core values - Customer First, Push Boundaries, Critical Thinking, Build for Scale, Less is More, and Win as One. We never settle and together, we believe in achieving greater heights and realizing endless possibilities ahead of us in the dynamic new era of travel. Care to be a part of this revolution? We are seeking a strategic and executional driver of art direction creative output for Klook’s Western markets (US, UK, ANZ, EU). In this role, you will bridge global brand guidelines with local cultural nuances – delivering a unified western market brand strategy with inspiring, clean visuals and effective copy. You will lead a team of designers and motion graphic artists to deliver high-impact creatives and copy across digital, social, and offline channels. What You Will Do Own creative and copy direction across our Western markets Be a champion of visual style and tone that aligns with global brand guidelines, yet is adapted to each region’s culture and consumer behavior Drive creative ideation, storyboarding, art direction, production oversight, and delivery of assets Be a creative mentor and lead a team of designers and motion graphic artists based in Malaysia Set and enforce brand-guideline usage, visual identity norms, asset libraries, and design operations for the western markets Use data and insights to rigorously refine creative strategy and optimize results Stay abreast of design trends, both within the travel and across consumer facing industries within the western markets Collaborate with regional marketing leads to brief and deliver creative that support their respective channel strategy Manage external agencies/freelancer when needed to facilitate Klook’s western market art direction and creative production What You Will Need 8 years of experience in creative leadership, art direction, and copy – preferably with exposure to travel, lifestyle, consumer product, or digital-first brands Demonstrate a track record of leading creative strategy across Western market consumers (US, UK, ANZ, EU) Strong portfolio of regional campaigns (e.g., print, OOH, digital, social, video) with measurable impact Data-savvy – comfortable with leveraging performance data to iterate on creative outputs Excellent project managed and team-leading skills; ability to manage senior stakeholders and cross-functional leads Ability to work in a fast-paced, high-growth environment; comfortable being uncomfortable and open to adapting strategy on the fly Familiarity with key design tools (e.g., Adobe creative suite, Figma, CapCut, etc.) Ability to leverage AI to improve efficiencies in creative production Globally-minded and adept at managing priorities across stakeholders and timezones A start-up attitude – self motivated, solution and results oriented, and highly collaborative with a roll-up-your-sleeves attitude Not afraid to ask questions and challenge the status quo Meticulous attention to detail and a knack for solving operational challenges Consistently strives for strong performance; professional and has a thirst for excellence Please Include a Portfolio With Your Application That Demonstrates Mastery of creative storytelling, from concept to final outputs across various channels/platforms Personalization of the creative assets to align with specific audiences you wanted to reach Practical use of AI – clear examples or case studies showing how you leveraged AI to elevate the creative output Klook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We’re dedicated to creating a welcoming and supportive culture where everyone belongs. Klook does not accept unsolicited resumes from any temporary staffing agency, placement service or professional recruiter (“Agency”). Klook will not be responsible for, and will not pay, any fees, commissions or other payments related to such unsolicited resumes. An Agency must obtain advance written approval from Klook’s Talent Acquisition Team to submit resumes, and then only in conjunction with a valid fully-executed agreement for service and in response to a specific job opening for which the Agency has been requested to submit resumes for. Klook will not be responsible for, and will not pay, any fees, commissions or other payments to any Agency that does not have such agreement in place or does not comply with the foregoing. Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Klook team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Owning creative and copy direction Driving creative ideation and production oversight Mentoring a creative team Key Strengths Creative leadership Data-savvy Project management ️ Familiarity with design tools AI utilization Start-up attitude Why Klook is partnering with Hatch on this role. Hatch exists to level the playing field for people as they discover a career that’s right for them. So when you apply you have the chance to show more than just your resume. A Final Note: This is a role with Klook not with Hatch.
