The Role This newly created role is the operational heartbeat of a national series of immersive, hospitality-driven events, supporting clients, managing digital systems, coordinating compliance, and ensuring every city on the tour is set up for success. As Event Coordinator, you’ll handle stakeholder communications, document management, POS setup, reporting, compliance tracking, website updates and general operational support. You’ll be the go-to contact for clients, helping them navigate onboarding, forms, payment systems and event information — always with warmth, clarity and hospitality. You’ll work closely with the Event Producer and Head of Events to keep processes organised, maintain event data, support logistical planning and step in wherever needed during live event days. This is a great role for someone who loves admin, tidy digital workflows, communication, and the buzz of event delivery. Key Responsibilities Manage stakeholder communications, onboarding, documents, compliance submissions and information requests Maintain digital file structures, client portals and organised administration systems Set up and prepare POS terminals and payment systems prior to each city; support clients with troubleshooting and usage Prepare accurate sales summaries and financial reporting for client post-event Update client listings and information pages on the event website, ensuring accuracy and brand alignment Assist with council documentation, compliance submissions and event licensing workflows Provide administrative support to production and event teams across planning, stock management, signage logs and equipment lists Coordinate ticketing operations alongside onsite staff during event days Support the client team during bump-in/bump-out, helping with equipment, POS, compliance and general logistics Assist with FOH and operational tasks during live event hours to ensure a smooth, guest-focused experience The Candidate You’re a natural organiser who loves clear systems, communication and making complex events feel effortless from behind the scenes. Calm, proactive and detail-driven, you bring structure to fast-moving environments. 2 years’ experience in event coordination, administrative support or experiential event roles Highly organised with strong attention to detail Excellent communicator with strong hospitality instincts Experience in food, beverage, or hospitality is highly valued Comfortable with digital systems, data entry and Google Suite Calm under pressure and happy to jump into physical event work Positive, proactive and collaborative Comfortable travelling and supporting events in multiple cities Driver’s licence essential; forklift, RSA or first aid certifications a bonus Salary & Benefits $75K–$85K plus super, depending on experience Hybrid model with flexibility around working hours Opportunities for interstate travel Quarterly team lunches/dinners, tastings and industry perks Supportive leadership with strong autonomy and trust THE MONDAY GROUP is a specialist recruitment agency and executive search firm for the events, experiential marketing, hotel & hospitality industries. Working with clients Australia wide, we are a team of modern recruiters who value relationships and possess deep industry networks. Harnessing savvy recruitment sourcing techniques and cutting-edge recruitment technology, we specialise in placing mid to senior-level professionals in Event Management, Experiential Marketing, Hotel Management and Executive Hospitality Management roles.
