About Us Pramac, a Generac Company, leads the evolution to more resilient, efficient, and sustainable energy solutions. Since 1966, we've been a global benchmark in the production of generators and warehouse material handling equipment. Operating in over 150 countries with 17 branches and 8 manufacturing plants, we're proud to provide innovative products for diverse markets worldwide. As a leader in power generation, we strive to deliver top-quality performance while maintaining a collaborative and inclusive work culture. With Pramac Racing in MotoGP and cutting-edge technological advancements, we bring passion, innovation, and performance into everything we do. The Opportunity We're looking for an experienced and detail-oriented Internal Sales Coordinator to join our Revesby team. This is a full-time, office-based role that sits at the heart of our operations, providing critical support to our sales team and delivering exceptional service to our customers. You'll be the go-to person who keeps everything running smoothly - from managing orders and coordinating deliveries to maintaining our CRM system and liaising with customers. If you thrive in a fast-paced environment where attention to detail and strong organisational skills make a real impact, this is the role for you. What's on Offer Competitive salary package Stable, full-time office-based position in Revesby (close commute essential) Work with a global leader backed by decades of innovation and success Collaborative team environment across sales, finance, warehouse, and aftersales Exposure to diverse industries and high-value customer accounts Potential career progression opportunities within the business Employee product discounts and engagement events Key Responsibilities Provide comprehensive administrative and operational support to the sales team Own and manage Salesforce CRM system, ensuring data accuracy and integrity Process and coordinate customer orders from receipt through to dispatch Liaise directly with customers regarding order status, delivery schedules, and queries Coordinate with finance, purchasing, warehouse, and aftersales teams to ensure seamless order fulfillment Manage stock allocation and dispatch scheduling to meet customer requirements Verify delivery documentation and ensure all records match physical stock movements Process invoicing accurately and in a timely manner Maintain and update Sales Order Progress reports on daily, weekly, and monthly basis Produce weekly stock-on-hand reports for customer distribution Provide tracking details and proactive delivery updates to customers Support the business with ad-hoc administrative tasks as required What You'll Need to Be Successful Minimum 2 years' experience in a sales coordination, internal sales, or similar administrative support role Strong proficiency in Microsoft Excel, Word, and CRM systems (Salesforce experience highly regarded) Experience with Oracle or similar ERP systems preferred Excellent organisational skills with ability to manage multiple priorities simultaneously Outstanding attention to detail and accuracy in all tasks Strong written and verbal communication skills for customer and internal stakeholder engagement Proven ability to build effective working relationships across departments Customer service mindset with a proactive, problem-solving approach Self-motivated with strong work ethic and "gets it done" attitude Able to work independently while being a collaborative team player Experience in industrial, technical, or B2B environments advantageous Must be based close to Revesby for daily office attendance Why Join Us? At Pramac, we don't just build products; we build careers. This role offers genuine stability with a global organisation that values hard work, attention to detail, and exceptional customer service. You'll be part of a supportive team environment where your contributions directly impact customer satisfaction and business success. For the right person, there are opportunities to grow and develop within the organisation. We are an equal-opportunity employer and celebrate diversity, fostering an inclusive environment where everyone can thrive. Ready to Apply? If you're an experienced coordinator who takes pride in getting things right and keeping operations running smoothly, we'd love to hear from you. Apply now and be part of Pramac's legacy of excellence and innovation! "We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law."
