Business Services Manager - Western Sydney (Parramatta) Full-time | Hybrid work available Are you an experienced audit professional ready to take the next step in your career? RecruitFlex is partnering with a leading accounting firm in Western Sydney that values collaboration and delivering exceptional service to clients. The Firm The reputable chartered accounting firm is undergoing a period of growth and expansion. It offers assurance and advisory services to a broad spectrum of clients, including medium to large privately owned businesses, subsidiaries of international corporations, professional practices, and high-net-worth individuals. The Team You’ll be joining a high-performing, collaborative group who: Are open, honest, and co-operative Share knowledge and support each other’s professional growth Receive constant feedback, coaching, and career development Work closely with partners and managers across all service areas Active social calendar and team engagement The Role This is a full-time position based in Parramatta, with work-from-home flexibility available after your probation period (6 months): You’ll be responsible for: Manage a diverse portfolio of approximately 30 client groups across various industries. Oversee client relationships, providing strategic accounting and advisory support. Collaborate closely with Directors and Managers in a non-hierarchical, team-based structure. Monitor and achieve KPIs, including billable hours, write-offs, and effective job management (introduced after 6–12 months). Provide performance feedback and support professional development for Accountants within client teams. Contribute to technical reviews and assessments alongside other Managers and Directors. Maintain high-quality service delivery and compliance with relevant accounting standards. Participate in client meetings both onsite and online as part of a hybrid working model. Travel across Sydney as required to service clients and attend meetings. Support the firm’s collaborative culture and contribute to ongoing business growth. What benefits you? Be rewarded for your impact: Receive a competitive salary package and benefits that recognise your contribution and experience. Work where it suits you: Benefit from flexible work arrangements, including work-from-home options once you’ve settled into the role. Modern and convenient: Work in a bright, contemporary office located in the heart of Parramatta — close to transport, cafés, and shops. Grow your expertise: Enjoy ongoing technical and professional development. Thrive in a great team culture: Join a supportive, down-to-earth team that values collaboration, open communication, and genuine partner involvement. About You What is needed from you: CA or CPA qualification (or equivalent) with a relevant tertiary degree Minimum 4-5 years’ external client relationship building Experience in boutique/mid-tier firms - preferred Strong knowledge of Australian Accounting and Auditing Standards Proven experience managing multiple engagements and client relationships Excellent communication and relationship management skills Must be Australian Citizen or PR
