About the Role We’re looking for an energetic, confident, and people-focused Workplace Experience Officer to be the face of our office and ensure everything runs smoothly day-to-day. This role is perfect for someone who thrives in a busy environment, enjoys variety, and takes pride in creating a welcoming, professional, and fun workplace for everyone. You’ll work closely with our marketing and tech teams, manage reception and communications, and support general office operations - all while helping maintain our positive, connected culture. Key Responsibilities Be the first point of contact for visitors, calls, and emails - providing exceptional customer service. Coordinate with internal teams (Marketing, Tech, Operations) to support events, projects, and office needs. Manage general office administration - ordering supplies, maintaining spaces, handling mail and deliveries. Support onboarding and engagement activities for new starters and the wider team. Troubleshoot tech or facility issues and liaise with relevant contacts for resolution. Keep the office organised, professional, and reflective of our team culture. About You You’re proactive, approachable, and love creating great experiences for others. You take ownership, communicate with confidence, and bring energy and positivity to everything you do. You’ll bring: Experience in customer service, hospitality, administration, or reception (entry-level applicants welcome). Excellent organisation and multitasking skills. Strong tech savvy and ability to pick up systems quickly. Confidence communicating across all levels of the business. A can-do attitude with genuine enthusiasm for teamwork and problem-solving. What You’ll Get A supportive and fun team culture where your ideas are valued. Daily connection with leaders and peers through Teams and in-person collaboration. Opportunities to build your skills and grow within a dynamic workplace. The chance to truly own your role and make an impact on the team experience.
