Introduction This hybrid role combines People & Culture responsibilities with Office Management , serving as the primary on-site point of contact for day-to-day operational and staff support at our Melbourne campus. The People & Culture Generalist component provides HR support across both Melbourne and Brisbane campuses, working closely with the People & Culture Manager and leadership team. This role supports recruitment, employee relations, workforce planning, and culture-building initiatives while ensuring compliance with policies, modern awards and employment legislation. This position is ideal for someone who enjoys being the “go-to” person, can manage diverse responsibilities, and thrives in a collaborative, people-focused environment. Description Key Responsibilities Office Management Oversee the smooth and efficient daily operations of the Melbourne office. Act as the first point of contact for general office queries and issues. Coordinate office events and local staff engagement activities. Manage on site OHS matters, including inspections, risk assessments, incident reporting and liaising with the building and facilities managers as needed. Maintain office supplies, stationery, equipment and vender/service provider relationships. Coordinate workstation setups, IT and equipment needs, and support new staff with office orientation. People & Culture Lead end-to-end recruitment, onboarding, and offboarding for Melbourne and Brisbane campuses as well as some of our international entities. Provide timely advice on day-to-day staff matters, including wellbeing, performance concerns, grievances, and general employee relations. Support workforce planning and retention strategies. Assist with performance management processes, providing guidance to line managers. Ensure policies and procedures comply with relevant legislation and Modern Awards. Coordinate staff social events and engagement initiatives across both campuses. Work with the People & Culture Manager to implement professional development initiatives. Assist with academic recruitment in Australia and internationally. Contribute to People & Culture projects, reporting, and organisational initiatives in collaboration with the wider People & Culture team. Essential Requirements Minimum 4 years’ experience in an Office Manager or similar role with exposure to Human Resources. A relevant HR qualification (or working towards). Experience providing support on day-to-day staff issues in a professional environment. Excellent communication, interpersonal, negotiation, and relationship-building skills. Ability to work effectively with staff at all levels with maturity, diplomacy, and discretion. General knowledge of HR practices and employment frameworks. Strong organisational and leadership skills. Ability to work independently, prioritise tasks, and make informed decisions. Willingness and ability to travel to the Brisbane campus as required. Knowledge of the National Employment Standards and Modern Awards. Desirable Experience in the tertiary or higher education sector Experience supporting multi-site or multi-campus environments. Experience working in regulated or compliance-focused organisations. Experience with HRIS or recruitment systems. Skills And Experiences About EIT The Engineering Institute of Technology (EIT) is one of the only institutes in the world specialising in engineering education and training. We deliver industry driven professional certificates and accredited Diplomas, Advanced Diplomas, Undergraduate Certificates, Graduate Certificates, Bachelor Degrees, Master Degrees and a Doctor of Engineering to both domestic and international students via our unique online and on-campus delivery methodology. With offices in Australia, UK, USA, and South Africa and an ever-growing portfolio of courses, we are experiencing a period of strong growth and continued development. Our head office is located in West Perth close to multiple public transport alternatives and at walking distance from great cafes. We also have campuses in Melbourne and Brisbane, with further expansion plans into other exciting locations. Why Join Us? Work-Life Balance : We understand that life can be hectic, and we want to ensure that you have the flexibility you need to thrive both personally and professionally. To help with this balance, we offer 4 days of study leave so you can thrive in your career and with your education. Professional Growth : As an educational institution, we believe in the power of lifelong learning. You'll have abundant opportunities to enhance your skills and knowledge through seminars, workshops, and various professional development initiatives. Employee Wellbeing : Your wellbeing matters to us. That's why we provide access to confidential counselling services through our Employee Assistance Program. We also make sure you’re in safe hands while you’re at work, with our leadership team currently undertaking mental health first aid training. Inclusive Culture : At EIT, diversity, equity, and inclusion (DE&I) aren't just buzzwords – they're integral to who we are. We're proud to be registered with the 'Welcome Here' project, showing our commitment to supporting the LGBTQIA community. We also offer scholarships to encourage women in STEM fields and our EIT Equity & Diversity Bursary supports less privileged and underrepresented communities, ensuring that everyone has equal access to opportunities for success. End-of-Trip Facilities : To support our employees' active lifestyles, we offer end-of-trip facilities. Whether you're cycling, jogging, or hitting the gym, our facilities are designed to make juggling your health and work as easy as possible. This is what our current staff have to say about working at EIT: "EIT highly values teamwork and culture and is quick to identify areas of improvement and action it quickly" "Inclusive, kind, caring, great, lots of opportunities and exciting projects." "I have worked across many industries and across many workplaces, but the praise, culture and attitude of not only my co-workers but management highlight the integrity of EIT." "Open and transparent from top down. Trusting of employees" Comments are from the 2025 Staff Engagement Survey Equal Employment Opportunity EIT embraces and values a diverse workforce. We are an equal-opportunity employer and recognise that an inclusive and diverse workforce is key to building the best team environment and achieving positive business outcomes. First Nations people, those identifying as LGBTQIA, people of all ages, with disabilities and culturally diverse people are encouraged to apply.
