We have an exciting opportunity available for an experienced Customer Service Representative to join a thriving manufacturing company in the heart of Western Sydney! Perfect role for someone in the industrial, manufacturing or construction industry ready to make a change. The Role: Handle incoming calls and emails from customers enquiring about products and services Process orders and maintain customer records Provide precise information regarding pricing, availability, and service options Resolve customer issues promptly and professionally Work closely with sales and production team to meet and exceed customer expectations About You: Experience in an industrial, manufacturing or construction company Excellent communication, people skills and strong attention to detail Proficiency using Microsoft Office and other CRM systems Availability to work every 2nd Saturday Own reliable transport and full Australian work rights Benefits: Long term and stable position within a thriving manufacturing company Permanent role with opportunities for progression Support and upskilling provided Friendly and close-knit team environment HOW TO APPLY Please send an up to date resume highlighting your relevant experience. We will contact selected candidates for interviews. Note: Only applicants who meet the requirements will be considered. Thank you for your understanding. At Workhorse Staffing, we value diversity and are an equal-opportunity employer. All qualified applicants will receive consideration for employment. We look forward to receiving your application!