Job Description Assisting in the smooth operation of the F&B department Creating a seamless dining experience for our guests, making everyone feel welcome and valued Ensuring all team members are confident and competent in selling menu items, beverage items, and hotel services Animate the restaurant and bar to make it fun, unique and an enjoyable experience for all guests, through creative activations and events The ability to coordinate and manage the day-to-day F&B operations whilst leading and inspiring the team to enhance the guest experience – every guest, every interaction, every day Exceptional leadership skills with demonstrated results in developing and motivating teams. Your lead-by-example approach will be infectious Be a calming influence amid a highly pressured, fast-paced environment, with the ability to sustain and drive positive morale creating a culture that people want to be a part of Have a flexible approach to adapting to guest requests, and have the necessary skills to actively resolve complaints and challenges presented by customers
