Who are we? At Mini Masterminds, we’re not your average early learning provider. We believe in setting a new standard in early education – with exceptional environments, a deep commitment to lifelong learning, and a team who genuinely love what they do. Now, we’re on the lookout for an Enrolments Officer who brings passion, performance, and people leadership to the forefront. The Opportunity As our Enrolments Officer , you’ll be the friendly first point of contact for families, guiding them through our enrolment process and ensuring a seamless, positive experience. You’ll help drive occupancy across our early learning centres by building strong relationships, providing accurate information, and supporting families every step of the way. This role is all about delivering exceptional parent experiences and contributing to the smooth running of our centres. What You’ll Be Doing Managing all enrolment enquiries, applications, and waitlists Guiding families through the enrolment process and providing exceptional customer service Building strong relationships with families and responding promptly to their questions and needs Supporting occupancy goals by effectively converting enquiries into confirmed enrolments Collaborating with Centre Directors and the wider team to ensure smooth enrolment processes Keeping accurate records of enrolments and contributing to reporting on occupancy and enquiries Continuously looking for ways to improve the enrolment experience for families What We’re Looking For Proven sales experience, ideally in education, childcare, or service-based industries, however will consider all sales backgrounds. Three years’ experience in sales, enrolments, or customer service (education or early childhood sector preferred). A results-oriented individual who thrives on targets and brings out the best in others. Excellent verbal and communication, along relationship-building abilities, empathy, and objection-handling skills. Proficiency in childcare management systems. Knowledge of childcare regulations and enrolment processes (preferred) High attention to detail, accuracy, and organisation. Why Join Mini Masterminds? Work with an inspiring brand that’s reimagining early learning Be part of a collaborative, fun, and high-performing team Make a real difference in the lives of children and their families Competitive salary and incentive structure Career development and training opportunities How to Apply Click APPLY michael.kontinos@minimasterminds.com.au with your resume. To apply online, please click on the appropriate link below. Alternatively, for a confidential discussion, please contact The Team at Mini Masterminds on 130033MINI, quoting Ref No. 1258914.
