Full-Time | Nedlands | Make a Difference Every Day Looking for a role with purpose ? At Mutual Trust, you’ll be on the front line supporting Indigenous trust beneficiaries – answering a high volume of calls, processing distribution applications and connecting people with the support they need. It’s a busy, fast-paced role where no two days are the same. What you’ll be doing Talking with beneficiaries every day – by phone, email or in person Processing trust distribution applications accurately and efficiently Handling enquiries and connecting people with the right support Providing admin support to the Trustee Services team What we’re looking for At least 5 years’ high-volume contact centre or customer service experience Confident communicator – clear, respectful and professional Tech savvy with strong computer skills Mature, reliable, motivated and able to juggle deadlines Someone who genuinely wants to make a positive difference Why you’ll love it here Joining Mutual Trust offers you the opportunity to enjoy: Recognised as an Employer of Choice for Gender Equality (Workplace Gender Equality Agency). Professional training and development for staff of all levels. Yearly health and well-being allowance and ongoing activities. Work with industry experts in highly specialised roles. Employee assistance program that offers free counselling and support for you and your family. Annual performance payment (based on your performance and Firm-wide results). Paid community / volunteer days and an award-winning staff giving program. Reward and Recognition program. Ongoing staff entertainment. About Our Team Mutual Trust has over 220 staff, located across our offices in Perth, Melbourne, Sydney and Adelaide. Our team enjoys a fun and engaging culture. We have diverse roles and opportunities across family office, accounting, tax, wealth management, agri-business, trustee and philanthropy competencies, supported by a broad corporate team of legal, financial, marketing and P&C professionals. The Perth Team Our Perth office is home to a close-knit team of around 22 staff, representing all areas of the business. We pride ourselves on fostering a collaborative and supportive environment, where everyone works together and maintains a friendly, welcoming atmosphere. If you're looking to join a team that values camaraderie and professionalism, you'll feel right at home here. Apply now, including a cover letter. or for more information call Kate Farmer on 03 9605 9. Reference number: 1369598_1 Company: Mutual Trust Date posted: 17th Oct, 2025
