Job Description We are seeking a highly skilled Salesforce Platform Manager to lead the optimisation and enhancement of our Salesforce ecosystem. In this pivotal role, you’ll partner with stakeholders across the organisation to ensure our platform supports innovation, efficiency, and exceptional service delivery. Join us in bringing a new approach to technology and innovation in healthcare by: Leading the strategic direction, governance, and optimisation of HCA’s Salesforce platform. Overseeing platform performance, data security, integrations, and user adoption. Managing vendor relationships, licensing, and release processes. Providing mentorship, leadership, and support to the Health IT team. Driving continuous improvement, scalability, and innovation across our technology systems. Let’s talk about you! You are a proactive Salesforce leader with 5 years’ experience managing development, administration, and QA teams to drive platform excellence. With strong leadership, communication, and stakeholder management skills, you excel at turning complex business needs into scalable, secure Salesforce solutions. Your proven ability to deliver results, solve problems, and inspire innovation makes you a trusted advisor and platform champion within our growing organisation. Key Responsibilities Platform Leadership: Oversee Salesforce implementation, configuration, and optimisation to ensure stability, scalability, and performance. User Empowerment: Drive adoption, deliver user training, and ensure user-friendly documentation and support. Data Governance & Security: Define and enforce policies that ensure data integrity, privacy, and compliance. Analytics & Reporting: Deliver meaningful dashboards and reports that provide actionable insights for stakeholders. Innovation & Enhancement: Identify and implement new Salesforce features, automation, and AI capabilities to improve efficiency. Collaboration & Vendor Management: Partner with stakeholders and vendors to ensure platform health, compliance, and continual improvement. Skills & Experience Bachelor’s degree in Information Technology, Computer Science, or related field (essential). Salesforce certifications: Salesforce Platform App Builder Salesforce Advanced Administrator Salesforce Platform Developer II Salesforce Solution Architect Cloud Consultant (e.g. Omni studio) Proven experience in Salesforce administration, development, and project delivery. Strong leadership and mentoring experience within technology teams. You’ll bring your passion for technology and be rewarded with: • 7% discount on BUPA Private Health Insurance. • Extra leave benefits, including a day off for your birthday. • Salary packaging and novated leasing options through SmartGroup. • Ongoing training, professional development, and education allowances. • The chance to be part of a respected Australian organisation with over 3,000 employees. • A supportive and innovative team shaping the future of healthcare technology in Australia. You’ll be rewarded with: Hybrid work arrangement 7% discount on BUPA Private Health Insurance Extra leave benefits, including a day off for your birthday Salary packaging and novated leasing options through SmartGroup Join a well-respected Australian organisation with over 3,000 employees For more questions, feel free to contact renata.lage@healthcareaustralia.com.au
