Description Overview As a Business Analyst, you will collaborate with Project Managers, business leaders, and cross-functional teams to ensure business and technical requirements are clearly defined, agreed, and delivered throughout the project lifecycle.You’ll facilitate workshops, gather feedback, and secure stakeholder sign-off, while supporting broader project activities such as report preparation, resource coordination, and decision-making. Your role promotes teamwork, collaboration, and skill development across Portfolio and Squad teams. You bring strong experience in producing high-quality Business Requirements, Functional Specifications, and screen flows, with a sound understanding of project lifecycle standards and delivery methodologies. You leverage tools, people, and processes effectively to achieve outcomes within scope, budget, and timelines.Collaborative and adaptable, you build strong relationships, work confidently with ambiguity, and continuously seek opportunities to improve operations and support wider team success. 12 month fixed term position Parramatta location Hybrid working conditions Key Accountabilities and Main Responsibilities Strategic Focus • Define business problems through detailed investigation and analysis. • Document clear business and technical requirements to ensure delivered solutions meet objectives. • Maintain traceability between functional, technical, development, and testing requirements. Operational Management • Engage stakeholders and lead workshops to define and prioritise requirements. • Gather, analyse, and document business and technical needs and use cases. • Model processes, identify improvements, and assess system impacts for development. • Use data insights and customer experience to shape effective solutions. • Collaborate across teams to solve complex challenges and enhance methodologies. • Create dashboards, reports, and maintain a requirements knowledge base. • Identify efficiencies across projects and recommend process improvements. • Support testing, ensure traceability, and manage readiness for BAU transition. • Define user acceptance criteria and align priorities with stakeholders. People Leadership • Guide, coach, and develop team members on complex issues to foster skill growth. • Build strong relationships with stakeholders, cross-functional teams, and senior leaders. • Model excellence in communication, facilitation, and collaboration. Governance & Risk • Identify, assess, and manage project risks and issues. • Champion RAID management, coaching others and identifying opportunities to optimise risk and issue treatment across portfolios. Experience & Personal Attributes • 5 years’ experience as a Technical Business Analyst covering both business and technical requirements. • Solid understanding of project management fundamentals and the Analyst’s role within them. • Proficient with project management and scheduling software. • Experienced in producing executive-ready reports and visual presentations. • Strong user of Microsoft Office, ServiceNow, Jira, and SharePoint. • Qualified in Agile and/or Waterfall methodologies. • Experience working with multiple business and technical teams. • Adaptable, self-driven, and effective under pressure and ambiguity. • Skilled presenter and communicator with experience educating teams on new processes. • Strong documentation and analytical skills, including process mapping and analysis. • Experience with Insurance Claims for Super Funds is highly desirable. • Capable of reprioritising and adapting to changing environments. • Testing experience highly regarded. Some of Our Employment Benefits • Flexible working – enjoy the balance of working from home and the office. • A range of leave options – including Purchased Leave, Parental Leave, Volunteer Leave, Wellbeing Leave • Employee Recognition Program – celebrating individuals who bring our values to life. • Talent Referral Program – rewarding you for helping us find great talent. • Salary sacrificing options via superannuation. • Employee Assistance Program – confidential support for you and your family. • Learning & Development – self-paced learning, educational assistance, and career growth opportunities. • Employee discounts – access special offers and rates from partners including Bupa and Microsoft. • Novated car leasing – flexible options to make driving more affordable. Culture @ MUFG Pension & Market Services: We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive, and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of our company and together we will achieve our full potential. We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities. How to apply Ready to take the next step in your career? Apply now with your resume and detailed cover letter highlighting your skills, experience, and why you would be a good fit for the role. Candidates must have the relevant work rights to be considered for an opportunity at MUFG Pension & Market Services. Successful applicants will be required to complete background/police screening check prior to commencement of employment.
