A bit about us If you are looking for a fantastic team and a challenging, fast, and dynamic work environment, you are at the right place! On our journey to making a positive difference across the world, you will work with passionate people in an innovative and collaborative organization as we inspire wellness through PurposeLedCareers We are dedicated to our customers, community, and environment and are looking for similar-minded talent to join us! As an equal opportunity employer, we care deeply about creating an inclusive workplace where our team members feel valued, respected, and empowered. Our total rewards package offering includes additional annual leave, bonuses, wellness programs, health benefits, flexible and remote working arrangements, and performance awards - not to mention various social and recreational activities, all of which are regional specific. With over 3,400 team members working across the globe, our vision is focused on premium nutrition and lifetime wellness, backed by science. We have 3 business segments - Baby, Adult and Pet Nutrition and Care - supporting whole - family health and happiness across 7 international brands. What this means for you The variety of work creates unlimited opportunities to excel across a breadth of disciplines; you will be presented with a wealth of new pathways and opportunities to explore throughout your career. Working with us will be more than just a job; we guarantee a life-changing experience as you step into an environment that moves quickly and presents new challenges daily. Your role within the team As the National Account Manager – Woolworths, you will play a pivotal role in shaping and executing our Woolworths business strategy. Working closely with the National Sales Manager – Woolworths & CDC, you will partner with Woolworths buying teams to deliver executional, financial, and operational targets that drive mutual growth. You are a commercially astute account leader with proven success in managing large grocery accounts. You thrive on building strong customer partnerships, navigating complex negotiations, and translating insights into strategies that deliver sustainable results. With your deep understanding of the FMCG landscape and Woolworths’ ways of working, you are motivated to create long-term value for both the customer and the business. Key responsibilities include: Act as the key business management contact for Woolworths buying teams across VMS, fostering strong and collaborative partnerships. Co-develop and lead the delivery of the Joint Business Plan with Woolworths, ensuring alignment to category growth drivers and long-term commercial objectives. Optimise trade spend effectiveness by evaluating investment strategies and recommending improvements to maximise ROI. Collaborate closely with internal teams across marketing, innovation, finance, and operations to ensure seamless execution of customer initiatives and exceptional account servicing. Partner with supply chain teams on forecasting, demand planning, and promotional run rates to maintain strong on-shelf availability. Leverage data and insights to analyse sales performance, stock availability, and promotional outcomes, driving continuous improvement. Guide and align merchandising partners on call cycles, new store openings, and in-store execution of trade promotions. Support the delivery of new product development (NPD) initiatives and activations in partnership with marketing and shopper teams. Develop compelling customer and internal presentations that influence decision-making and build alignment across stakeholders. Desired Skills & Experience We’re looking for people who have what it takes to make an impact, who challenge themselves and others to think bigger, move faster and deliver great results. To set you up for success, we ask that you bring a combination of the following skills and experience relevant to the role: Experience managing or supporting national retail accounts, ideally within the grocery channel, with an understanding of how to build and execute effective account plans. Strong commercial thinking and comfortable working with numbers, understanding P&L drivers, and identifying opportunities for profitable growth. Confidence in managing customer relationships and negotiations, while keeping long-term partnerships and brand health front of mind. Exposure to working with Woolworths or Coles, or familiarity with their ways of working, systems, and processes. Tertiary qualifications in Marketing, Commerce, Business or a related field (or equivalent experience). A solid grasp of the Australian grocery retail landscape, and curiosity to keep learning about evolving customer and shopper dynamics. Experience using category and shopper data platforms (e.g. IRI, Nielsen, Quantium) and turning insights into action. Comfortable working with data and Excel to analyse performance and inform plans. Strong communication and relationship-building skill and able to influence, collaborate and deliver with impact. Organised and proactive, with experience managing projects or campaigns and coordinating cross-functional teams. Practical understanding of internal processes like budgeting, forecasting, and PO management. A responsive, accountable approach to supporting customers and delivering results. H&H Group believes in the benefits of a diverse & inclusive workplace & aims to reflect the varied cultures within which we exist. We are committed to providing a working environment that is free from discrimination & harassment, creating a safe and inclusive environment for all. We encourage applications from people of all ages, nationalities, religions, racial and gender identities, sexual orientations, abilities and cultures, & our hiring decisions will be based on business needs, position requirements, & the qualifications and experience of individuals. If you require support or assistance during the application process, please notify us at the time of application and we will be sure to enable reasonable adjustments where suitable. If you have what it takes, please apply via the online portal & we will be in touch soon. We move quickly & may fill the role prior to the application close date, so we suggest you get in touch today!
