About Us Shepparton Villages (SRV) is more than a place, it's a community. A leading provider of retirement living and aged care services, with three sites across the Greater Shepparton area, our mission is to provide our residents with a safe, supportive and welcoming environment where they can enjoy their retirement years to the fullest. We are committed to promoting the health and wellbeing of our residents and employees and strive to create a positive and inclusive workplace culture. As an organisation, we value diversity, respect, and collaboration, and are proud to be an equal opportunity employer. By joining our team, you will have the opportunity to make a meaningful difference in the lives of our residents and contribute to the success of Shepparton Villages. About the Role You are a warm, welcoming and professional communicator and you thrive in a dynamic environment. We're seeking a dedicated Casual Receptionist to be the welcoming face of our facilities; serving as the first point of contact for residents, families and visitors. In this pivotal role, you'll manage a broad range of responsibilities, from greeting guests and answering enquiries to coordinating administrative tasks and handling confidential information with utmost discretion. You'll be working in a fast-paced setting where grace under pressure and strong multitasking skills are essential. In addition, you'll also assist with employee roster management, helping to coordinate staff schedules and ensure adequate coverage across departments. Essential skills and attributes (selection criteria): Exceptional customer service skills. A very high level of verbal, written and interpersonal communication skills including active listening. Intermediate level MS Office skills (Outlook, Word, Excel) The ability to learn new IT systems Excellent team working skills The ability to work autonomously Flexible - with approach and work locations/hours Experience and familiarity with roster mangement and shift coordination, whilst not essential, will be highly regarded The ability to remain calm and problem-solve regardless of what the day presents Benefits & Culture We value our team and the wonderful work they do. Our staff members enjoy a range of benefits such as: Professional development opportunities. A collaborative and supportive workplace culture. Competitive Salary Super The opportinuty to be part of an organisation that is wholeheartedly committed to making a positive impact in peoples lives HOW TO APPLY Submit your application (Cover letter and CV) by clicking the below link or via Shepparton Villages Website www.sheppvillages.com.au/join-the-team with a cover letter addressing the key selection criteria and your resume. For further information, please find the attached position description. Shepparton Retirement Villages is committed to workplace equity and diversity and encourages applications from candidates with diverse cultural backgrounds.
