The Role As a key member of our operations team, your focus will be on managing and growing an existing portfolio of industrial clients. You will be responsible for the full recruitment lifecycle and play a central role in ensuring we deliver exceptional service to both clients and candidates. Key responsibilities include: Managing and expanding a portfolio of active industrial clients Conducting regular service reviews and maintaining proactive communication with key stakeholders Recruiting, onboarding, and managing a casual workforce for ongoing and ad hoc assignments Maintaining compliance and accurate candidate and client records using FastTrack360 Conducting toolbox meetings, site visits, and safety walk-throughs to ensure WHS standards are upheld Working closely with internal colleagues to support workforce planning and client delivery About You We are seeking a motivated and experienced Account Manager who understands the fast-paced nature of labour hire and can deliver with urgency, professionalism, and attention to detail. You will demonstrate: Previous experience in an agency-based Account Management or Recruitment Consultant role (blue-collar/industrial focus highly regarded) Strong understanding of end-to-end labour hire recruitment and compliance obligations Excellent interpersonal and relationship-building skills High levels of initiative, organisation, and the ability to work both autonomously and collaboratively A client-first mindset with a commitment to service excellence Tech proficiency and a willingness to adopt new systems - experience with FastTrack is ideal Why Join Us? We work with industry-leading clients and offer a stable, well-supported portfolio Our team benefits from advanced recruitment technology that minimises administrative burden We maintain a strong culture of accountability, professionalism, and respect We celebrate performance and offer genuine career progression opportunities If you are ready to join a business where your expertise is valued and your results are recognised, we would love to hear from you. Apply now or contact Rob James on 0420 943 for a confidential discussion
