Provider Specialist Full time fixed term role (12 months) Geelong office location, with flexible hybrid working, some travel may be required Offering a competitive starting base salary of $124,399 plus super and benefits Care in Action With a career at the TAC, you’ll be helping us look out for the lives of everyone who travels on Victoria’s roads. That’s care in action. Find out more about our shared purpose , and what drives every one of us. Right now, we are seeking a Provider Specialist who will play their part in this shared purpose while also supporting the Provider, Markets and Commercial Group through provider and stakeholder management to ensure our clients have access to services that meet their needs. That’s truly rewarding work that will help us continue to deliver high value care for our clients where it matters. About the role This role is responsible for managing performance and relationships across a designated portfolio of key Stakeholders. It involves contract management and oversight, relationship management, and contribution to continuous improvement initiatives through internal/external collaboration and data-driven insights. The position also plays a key role in representing the organisation at forums and driving best practices in provider management, which directly impacts the quality of services for our TAC clients. About the Team This role is part of the Provider, Markets and Commercial Group which aims to influence the market to transform service delivery through strategic partnerships with key stakeholders, robust policy and value based commercial arrangements. You will be joining a passionate, high performing team who work together to enhance relationships with key stakeholders to improve services for TAC clients. You will be supported by a manager who is approachable and promotes a collaborative work environment. What we’re looking for: Strategic Influencer & Relationship Builder This role requires a proven ability to engage and influence stakeholders, with a focus on building relationships, inclusive collaboration, and managing expectations. You’ll need strong verbal and written communication skills with experience in effective internal and external stakeholder liaison and the ability to prepare strategic, professional documentation and presentations with clarity and precision. Agility & Flexibility The ability to adapt to changing circumstances and remain flexible is crucial. You'll need to be responsive to evolving needs, balancing immediate demands with long-term objectives using strong time management skills. Efficiency in working autonomously and collaboratively is crucial when it comes to prioritising tasks that align with strategic goals. Provider Performance and Contract Management You'll be responsible for managing and enhancing provider performance, using systems thinking and data analysis to inform actions and drive continuous improvement. This includes accountability for key initiatives and projects and the ability to articulate priorities effectively. Strong contract management expertise and business acumen is vital to oversee the lifecycle of service agreements and vendor contracts. The ideal candidate will have experience drafting, negotiating, reviewing and managing contracts, ensuring compliance with legal and organisational standards. Why you’ll love it here There’s more to work than a competitive salary and amazing employee benefits . As our newest Provider Specialist, you’ll also: Be rewarded for great work We value our people, offering salary packaging and a reward and recognition program. Grow and go places We’re invested in your progress. When you work for one of Victoria’s largest and leading workplaces, you’ll receive extensive internal opportunities for development and access to the LinkedIn Learning Digital Hub. Be supported at every step Be a part of an inclusive, diverse team that thrives on support and collaboration. With flexible working arrangements to set you up for success. Ready to put care in action? We’d like to hear from you. Click apply to submit your Cover Letter and Resume. If successful, you’ll progress to a face to face interview. All applicants will be advised of the outcome of their application. For more information, read the attached Position Description or contact Krissy Izatt on Kristen_izatt@tac.vic.gov.au a confidential discussion. Applications for this role will be accepted up until 11:55pm on Thursday 23 rd October 2025. If we can do anything to help make applying for this role easier, please let our People, Culture & Engagement Team know at People_Culture_Engagement@tac.vic.gov.au . If over the phone is better for you, our number is 5225 7500. A safe place to work We’re committed to the health, safety and wellbeing of employees. This extends to inclusion, diversity and accessibility in our employment practices, and encourage Aboriginal and Torres Strait Island people, people with disability, men, women and gender diverse people, culturally diverse, and LGBTIQ people to apply for roles. Child Safety At the TAC we are committed to the safety of children and young people. For more information regarding our commitment to child safety, please visit our website . This role will require you to have a valid Working with Children Check. Position Description
